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Congress Delivery Lead
We are seeking a highly organized, proactive and agile Congress Delivery Lead to join our dynamic team as part of Roche Services & Solutions (RSS). In this pivotal role, you will be responsible for the operational delivery of a diverse portfolio of global congresses. You will work in close collaboration with the Global Congress Experience Strategy (GCES) Lead, acting as the implementation driver to ensure seamless and high-quality delivery of events.
Your responsibilities will scale based on the event's strategic importance and complexity:
You will provide foundational project management support for our highest-priority, strategically pivotal global congresses (such as ESMO and ASH) - as guided by the GCES team.
You will hold full independent operational leadership for our broad portfolio of specialized medium priority events, from initial planning through final delivery.
This is a hands-on role that requires congress and exceptional project management, definitive responsibility, and the drive to deliver operational excellence in a fast-paced, global environment.
The Opportunity
Serve as the operational lead for complex, strategically pivotal global congresses, managing project timelines, documentation, and core team alignment.
Take full independent operational responsibility for medium-to-low priority events, overseeing the entire lifecycle from logistics to final delivery.
Manage agency and vendor relationships, ensuring partners deliver to timelines, scope, and budget requirements.
Exercise strict financial control by supporting budget input, management, and purchase order tracking.
Lead internal communication plans, including drafting newsletters and maintaining tools such as slides and gSites.
Act as the Onsite Delivery Point of Contact for selected events, managing execution and serving as the first level of crisis escalation.
Drive continuous improvement by leading internal retrospectives and external agency debriefs to monitor and enhance deliverables.
Ensure adherence to healthcare compliance rules and regulations while managing sponsorship benefits and deadlines.
Who You Are
You are a driven event professional with a passion for definitive execution and a "can-do" spirit. You thrive in complex, fast-paced environments and are committed to continuous improvement.
You hold a Bachelor’s degree in Congress Management, Hospitality, Communications, or a related field.
You bring several years of significant expertise in global congress management and tactical execution within the pharmaceutical industry or an agency setting.
You possess exceptional project management skills, with the ability to own internal planning trackers and manage complex projects in parallel.
You demonstrate strong financial stewardship and essential expertise in governing healthcare compliance rules.
You are fluent in English (written and spoken) and are willing to travel flexibly to support global onsite execution.
In exchange we provide you with
Development opportunities: Roche is rich in learning resources. We provide constant development opportunities, free language courses & training, the possibility of international assignments, internal position changes and the chance to shape your own career.
Excellent benefits: Competitive salary and cafeteria package, annual bonus, Private Medical Services, Employee Assistance Program, All You Can Move Sportpass, coaching / mentoring opportunity, buddy program, team buildings, holiday party.
Flexibility: We also support flexibility to help you find your balance. Home office is commonly available (typically 2 office days/week on average). We create the opportunity for freedom in working, where your corporate and private life coexist in harmony.
A global inclusive community, where we learn from each other. At Roche, we cooperate, debate, make decisions, celebrate successes and have fun as a team. Our leadership is very focused on people, creating a strong, inclusive culture, so you always have the chance to share your opinion.
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A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
Roche is an Equal Opportunity Employer.