It’s about keeping things on the fast track.
Do others describe you as dependable and hardworking? Do you have a knack for paying attention to all the small details? Do you like working in a behind the scenes environment and have a goal-oriented mindset? If so, being a Computer Operator with Frost could be for you.
At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled banking services.
Who you are:
As a Computer Operator with Frost, you are our technological whiz. In this role you will assist in performing routine tasks associated with operating a computer in accordance with detailed instruction. You will use your focus and attention to interact with multiple network platforms like mainframe and Citrix to find solutions to operating problems. You are eager to accept the challenge to find resolutions to problems. Most importantly, this role is about providing top-quality service and keeping integrity, caring and excellence top of mind.
What you’ll do:
Perform duties to operate computer and peripheral equipment, such as printers, and tape
Monitor, maintain, and interact with multiple network platforms like mainframe and Citrix environment
Open and track service work orders and all system job processes, support the utilities involving ATMs, and coordinate with vendors
Set-up monitors and control computer operations and peripheral equipment
Manipulate console to re-sequence job steps after a job is interrupted
Research error messages
Find solutions to computer or peripheral equipment to solve minor operating problems
Provide after-hours support for end users by resolving minor issues and escalating unresolved issues to on call personnel
Always take action with Integrity, Caring and Excellence to achieve all-win outcomes
What you’ll need:
High school diploma or equivalent
Accuracy and detail-oriented
Flexible overtime work schedule
Excellent written and verbal skills
Proficient in Microsoft computer applications
Additional Preferred Skills:
Mainframe and Citrix experience
Knowledge of Job Control Language (JCL), ASG Zeke Job Scheduler, and ZOS commands
Our Benefits:
At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:
Medical, dental, vision, long-term disability, and life insurance
401(k) matching
Generous holiday and paid time off schedule
Tuition reimbursement
Extensive health and wellness programs, including our Employee Assistance Program
Referral bonus program + more!
Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it’s about being part of something bigger. If this sounds like you, we encourage you to apply and see what’s possible at Frost.