Compliance Risk Manager Senior - Property and Casualty

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

The Compliance Risk Manager Senior – Property & Casualty provides second‑line independent oversight and advisory support to ensure business products, services, and processes comply with regulatory requirements and the compliance framework. This role requires deep Property & Casualty regulatory expertise, experience engaging with insurance regulators, and the ability to guide product development, projects, and business action plans to compliant outcomes. The position supports execution of a comprehensive P&C compliance strategy, including regulatory complaints oversight and regulatory requirement assessments, while serving as a subject‑matter resource for team members and building strong relationships with internal and external partners.

• 8+ years Property & Casualty regulatory compliance experience.
• Relevant industry designations (MCM, CPCU, ARM, ARC, CCEP).
• Experience interacting with insurance regulators.
• Experience with Property & Casualty product development.
• Previous experience with project management and ability to provide advice and guidance that confirms the end result will meet regulatory requirements.
• Experience executing a Property & Casualty compliance strategy, which should include the following: regulatory complaints oversight, assessment of regulatory requirements, proper supervision and guidance of business requirements to comply.
• Experience providing compliance oversight on business action plans, projects or operational requests.
• Experience serving as a resource to less experienced team members on escalated issues of a routine nature.
• Strong relationship management with internal and external partners.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, or Phoenix, AZ

Relocation assistance is not available for this position.

What you'll do:

• Coordinate market conduct examinations and data calls.
• Provides guidance to the business to ensure documents, projects, processes or product initiatives align with regulatory and legal requirements and enterprise policy.
• Synthesizes analyses, identifies root cause(s) of potential compliance risk, provides recommendations that influence business solutions and validates resolution.
• Reviews implementation planning for new laws and regulations and ensures appropriate parties have been engaged.
• Conveys information and position clearly, concisely, logically and in an organized manner.
• Implements compliance risk management activities in accordance with enterprise compliance policies and procedures.
• Collaborates with various department in the areas of Underwriting, Claims, State Management, Enterprise Licensing and Legal.

What you have:

• Bachelor's degree and 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
• 6 or more years relevant experience in compliance, risk, legal or audit within the financial services or insurance industry or specialized technical fields directly related to the role.
• Demonstrated experience working in a highly regulated environment.
• Advanced knowledge in a specific area of compliance laws, regulations, and regulatory expectations.
• Demonstrated ability to apply advanced knowledge of regulatory compliance to consult and provide insight and guidance.
• Advanced knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint.
• Experience providing guidance and standard processes to team members.

What sets you apart:

• 8+ years Property & Casualty regulatory compliance experience.
• Relevant industry designations (MCM, CPCU, ARM, ARC, CCEP).
• Experience interacting with insurance regulators.
• Experience with Property & Casualty product development.
• Previous experience with project management and ability to provide advice and guidance that confirms the end result will meet regulatory requirements.
• Experience executing a Property & Casualty compliance strategy, which should include the following: regulatory complaints oversight, assessment of regulatory requirements, proper supervision and guidance of business requirements to comply.
• Experience providing compliance oversight on business action plans, projects or operational requests.
• Experience serving as a resource to less experienced team members on escalated issues of a routine nature.
• Strong relationship management with internal and external partners.

Compensation range: The salary range for this position is: $103,450 - $197,730.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.