Payoneer

Compliance QA/Testing Analyst

New York, US Full Time

About Payoneer

Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.

By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.

Role Summery

The QA Analyst is responsible for ensuring the quality, accuracy, and regulatory compliance of AML investigations, with a strong focus on Suspicious Activity Reports (SARs). This role ensures that investigative outputs meet internal standards and regulatory expectations, with clear reasoning, well-supported findings, and actionable recommendations. The QA Analyst also contributes to improving control frameworks and identifying risks across AML and broader compliance processes.

What You’ll Do

  • Conduct quality assurance reviews of AML investigations and SARs, assessing accuracy, completeness, timeliness, and compliance with internal and regulatory standards.
  • Evaluate whether investigative findings, suspicion rationale, and conclusions are clearly articulated and supported by sufficient evidence and risk indicators.
  • Prepare and deliver structured QA reports, clearly documenting findings, observations, risks, and actionable recommendations.
  • Identify trends, recurring issues, and potential control gaps across SARs and casework, escalating material risks where appropriate.
  • Support the development and refinement of QA frameworks, scorecards, and calibration processes to ensure consistency and regulatory alignment (e.g., FinCEN expectations).
  • Perform QA testing across additional compliance areas such as KYC, onboarding, transaction monitoring, and sanctions screening as needed.

 

Who You Are

  • Strong understanding of AML regulations and SAR requirements, with hands-on experience in SAR writing and/or SAR quality assurance review.
  • Skilled at assessing investigative quality, including identifying gaps in logic, insufficient evidence, and unsupported conclusions.
  • Experience across multiple compliance domains (e.g., transaction monitoring, KYC/onboarding, sanctions), or ability to quickly adapt QA methodologies to new areas.
  • Strong analytical and critical thinking skills, with a risk-based approach to identifying issues and control weaknesses.
  • Excellent written communication skills, with the ability to produce clear, structured QA reports with well-supported findings and recommendations.
  • High attention to detail and consistency in applying QA frameworks, scorecards, and calibration standards.
  • Strong communicator, able to present QA findings and thematic insights to stakeholders and management to support decision-making and remediation.

#LI-AG3

In accordance with New York City Law, below is the annual base salary range for this position. Actual annual base salary is based on, but not limited to: experience, education, professional licenses, location and business needs. The position is eligible for health insurance, disability insurance, life insurance, 401k plan, paid-time off, and sick (and where applicable safe) leave. This position is also eligible for a discretionary year-end bonus.

The annual base salary range for this position is
$76,000$126,000 USD

The Payoneer Ways of Working 

Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further. 

Do it. Own it.
Being fearlessly accountable in everything we do. 

Continuously improve
Always striving for a higher standard than our last. 

Build each other up 
Helping each other grow, as professionals and people. 

If this sounds like a business, a community, and a mission you want to be part of, apply today.

We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.