Compliance Manager – Incidents & Breaches - Mercer Super

Company:

Marsh

Description:

Compliance Manager – Incidents & Breaches - Mercer Super

We are seeking a skilled Compliance Manager – Incidents & Breaches to join our Line 2 Risk and Compliance function at Mercer Super. This essential role will support the Head of Compliance and Senior Compliance Managers in ensuring the organisation manages its incidents and breaches effectively and meets its regulatory obligations. Together with the rest of the Compliance Team, you will help Mercer Super navigate a complex regulatory environment and deliver positive, compliant, and risk-aware outcomes for its 900,000+ members.

The position can be based in Melbourne or Sydney and is a hybrid role requiring 3 days in the office per week.

At Mercer Super, we’re embarking on a significant uplift and transformation of our risk management framework. The Mercer Super Board has an ambitious vision for the fund, and the program we are undertaking will begin making this vision a reality by strengthening the foundations and uplifting capacity and capability. We are building a future that’s resilient, safe, and ready – for our members, our colleagues, our business partners, and each other.

We don’t settle for good enough — we ask what better looks like, every day. If you’re driven by purpose and ready to make an impact, this is your moment. You’ll join a team that sets high standards, is humble, believes in its people, and is building while doing BAU work concurrently. We’re looking for individuals who care about doing what’s right and who want to help shape the next chapter of risk and compliance with us.

Together with other members of the Compliance Team, we will count on you to:

• Administer Mercer Super’s Significant Incident Review Panel (SIRP), including coordinating the meeting schedule and attendees, preparing and distributing papers and minutes, and tracking actions.
• Generate regular reporting on the management of incidents and breaches, including provision to Management Committees, to support effective tracking and management of compliance breach assessments and regulator breach reports within required timeframes.
• Design and maintain effective dashboards for use by the Compliance Team to manage incidents and breaches efficiently.
• Complete data analysis to identify trends, including potentially systemic issues, and provide insights to management on improvement opportunities to prevent recurrence of breaches.
• Perform compliance incident breach assessments and draft breach reports to regulators.
• Support other Compliance Team activities as required. This may include providing compliance advice, supporting the obligations management process, completing due diligence reviews of regulated documents, and managing regulatory change.
• Build strong relationships with key stakeholders and work collaboratively with the Marsh McLennan Pacific compliance function.
• Stay informed about industry trends and support the Head of Compliance in developing strategies to address compliance challenges.

What you need to have:

• Relevant experience in a compliance or legal function within the financial services industry, preferably in superannuation, with 2-4 years in a similar role.
• Familiarity with compliance and risk frameworks, with the ability to apply them in day-to-day operations.
• Tertiary qualifications in a law or business-related discipline (preferred).
• Experience in data analysis, reporting, and workflow management would be an advantage.

What makes you stand out:

• Demonstrated experience administering breach determination forums and supporting the tracking, reporting, and analysis of incidents.
• Demonstrated experience performing compliance breach assessments.
• A passion for process improvement and designing efficient workflows for high-volume activities.
• Strong written and verbal communication skills to effectively convey compliance requirements and foster relationships across the organisation.
• Ability to influence and collaborate with stakeholders at all levels, promoting a proactive approach to compliance.

Why join our team:

• Be part of a dynamic and inclusive environment where you can make a meaningful impact on compliance practices within Mercer Super.
• Collaborate with industry-leading professionals and contribute to the strategic objectives of the organisation.
• Enjoy opportunities for professional development and career progression within a global network.

Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.