Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
The Competence Development Manager will report to the Team Lead of Competence Development and be part of the Distribution Risk unit.Job Description:
Assist in strategizing Competence Development plan in collaboration with Learning & Development, Agency Distribution and in-house distribution channels
You are required to conduct thorough analysis on the sales quality and trends to identify potential misconduct risks and follow up with relevant stakeholders on remediation
Promote awareness of standards and best practices in Sales Advisory Process and Market Conduct.
Review and enhance internal processes for improved efficiency and effectiveness.
Monitor and ensure seamless end to end process of Pre-Transaction Checks for One Agency’s new business submission and manage outsource capabilities for quality improvement
Ensuring that the Fit & Proper monitoring of representatives with adverse information are closely supervised in a controlled, orderly and consistent manner and the timely closure/extension of monitoring imposed
Prepare management reports, analyze key trends, and escalate areas of concern for remediation.
Engage agency units identified with weaknesses in advisory process and compliance.
Participate in ad-hoc projects and initiatives as assigned by the Lead, Competence Development.
Who we are looking for:
Comfortable in engaging senior members of the salesforce
Knowledgeable in regulatory compliance requirements of the Financial Advisers Act and the Life Insurance Association of Singapore
Familiarity with MAS regulations and industry standards applicable to the insurance sector.
Understanding Needs-Based Sales Advisory Process
Independent, collaborative, and meticulous with a keen eye for detail.
Working Experience:
Minimum 5-6 years of relevant work experience in an insurance company, bank or other MAS-regulated financial institution
Experience in data analysis related to insurance sales and/or sales conduct would be an added advantage
Education / Professional Qualification:
Degree / Diploma in any discipline
Preferably with insurance related certifications
Proficient in Microsoft Office Application
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.