Initial Posting Date:
05/05/2026Application Deadline:
05/19/2026Agency:
Department of JusticeSalary Range:
$6,834 - $10,569Position Type:
EmployeePosition Title:
*Compensation Section Manager (Business Operations Manager 1)Job Description:
The Oregon Department of Justice (DOJ), Crime Victim and Survivor Services Division (CVSSD), is seeking a motivated and collaborative Compensation Section Manager (Business Operations Manager 1) to join our leadership team. This position plays a central role in carrying out DOJ’s mission to support victims and survivors of violent crime by overseeing the Crime Victims’ Compensation Program (CVCP), the Revenue Program, the Sexual Assault Victim Emergency (SAVE) Fund, and the Claims Management System and Compensation Portal.
CVSSD administers statewide victim services programs, including the Crime Victims’ Compensation Program, which processes more than 7,000 claims annually and distributes over $8 million each biennium to ease the financial burden of victimization. As Compensation Section Manager, you will lead a team dedicated to delivering trauma‑informed, accurate, and timely financial assistance to victims, survivors, and their families.
This position is part of the Division’s management team and represents the agency in intergovernmental, community, and stakeholder activities. The role includes hybrid work flexibility after an initial training period, with regular contact with victims, service providers, district attorneys, advocates, and partners supporting Oregon’s victim services network.
Duties and Responsibilities (in part)
Research suggests that women and people of color are less likely to apply unless they are confident they meet 100% of the listed qualifications. We strongly encourage all interested individuals to apply, and allow us to evaluate the knowledge, skills and abilities that you demonstrate, using an intentional equity lens.
Manage and provide daily supervision for staff responsible for determining eligibility for Crime Victims’ Compensation Program (CVCP) claims, including review of applications, medical and legal records, and recommended decisions. Facilitate weekly claim staffing meetings and review administrative denial orders and compensation payments over $5,000.
Oversee the Specialists and Lead Specialist who process CVCP applications, payment receipts, record requests, and child claims submitted by Children’s Advocacy Centers. Conduct weekly staffing on child claim determinations and approve work schedules, workload priorities, and leave.
Supervise the Revenue Agent responsible for restitution and subrogation collection, partnering closely with district attorneys to support effective restitution processes. Assess training needs, conduct performance reviews, and lead recruitment activities with Director approval.
Supervise the SAVE Fund coordinator and evaluate ongoing program processes, training needs, and workflow improvements to ensure efficient, trauma‑informed delivery of emergency services to sexual assault survivors.
Manage all updates and work performed in the Claims Management System database and the Compensation Portal, ensuring data quality, compliance, and system accuracy through continuous quality assurance activities.
Participate as a member of the Division’s management team, contributing to long‑term strategic planning, review of legislation, development of legislative priorities, completion and submission of annual federal grant application, and completion of state and federal reporting requirements. Provide updates to training materials and ensure accuracy of information on the CVSSD website.
Review draft CVCP denials, assign reconsideration cases, and conduct final reviews of appealed claims before submission to the CVSSD Director. Develop and implement procedures and workflow processes to promote efficiencies and ensure exceptional customer service.
Maintain policy and procedure manuals, ensure consistent application of standards, and foster a work environment that promotes dignity, respect, and high‑quality service for victims, survivors, and stakeholders.
Other duties as assigned.
State Management Service personnel are responsible for understanding the agency’s affirmative action goals and objectives and to develop and implement plans to meet them. In addition, all managers of the Department must recognize the value of individual and cultural differences, create work environments where individuals’ differences are valued, and consistently treat staff, colleagues, customers and stakeholders/partners with dignity and respect.
Conduct Expectations
The role of the Oregon Department of Justice is to serve state government and to support safe and healthy communities throughout Oregon by providing essential justice services. Employees of the Department are required to meet the highest standards of professional conduct and ethics while on the job and maintain those same standards in their personal lives where actions could reflect on the Department.
Required Experience
Five years of lead work, supervision, or progressively related experience
OR
Two years of related experience AND a bachelor’s degree in a related field.
Desired Skills and Attributes
Experience leading, developing, and supporting teams in a supervisory or managerial capacity.
Experience working within the criminal justice system and/or supporting victims and survivors navigating criminal justice processes.
Experience working with state crime victim compensation programs, including program policies, eligibility criteria, and claims processes.
Training or demonstrated knowledge of the dynamics of domestic and sexual violence and/or trauma‑informed practices when working with victims and survivors.
What’s In It For You
Work/life balance to include 11 paid holidays a year, vacation, sick leave, personal business leave, and a competitive benefits package.
Permanent full time employment in Salem, Oregon.
Part of our management services team with endless peer support.
Job satisfaction as part of a team whose mission is to serve Oregon's public and government agencies.
Opportunity to work alongside State of Oregon leaders and impact change.
Work where individual contributions matter and are recognized.
An agency committed to equal opportunity and workforce diversity.
For more information about our benefits, you can learn here.
Application Process
Click "Apply" and complete the online application and all supplemental questions.
Attach your resume.
Attach your cover letter.
ALL APPLICANTS: You will only have one opportunity to upload the required resume and cover letter. Drag and drop your resume and cover letter into Workday when prompted to upload your resume. If you are concerned that one or both required documents didn't attach to your application, if you need an accommodation under the Americans with Disabilities Act (ADA), have questions, or need assistance with the application process, please contact doj.recruitment@doj.oregon.gov. Any materials emailed will be associated on your behalf if received before the posting deadline.
CURRENT STATE EMPLOYEES: Login to Workday using your state-issued login and apply via the Jobs Hub Worklet located on your home page. Using a private account disrupts the hiring process for all internal candidates. Prior to clicking "Apply", update your employee profile to reflect your Education, Skills, and Job History (including your current job).
For additional information regarding working for the Department of Justice and application assistance, click HERE.
Oregon Department of Justice
1162 Court St NE
Salem OR, 97301
DOJ.recruitment@doj.oregon.gov
Phone: (503) 947-4328
Fax: (503) 373-0367