TUCSONAZ

Community Services Outreach Specialist

City of Tucson - Fire Central Full time

Posting Close Date: 

Applicants must submit their completed application by 03-06-2026 at 11:59 p.m. MST

Application and Special Instructions

As part of the application process, all applicants are required to submit a resume at the time of the application. Applications that do not include a resume by the recruitment closing date will be considered incomplete and will not receive further consideration.

Save the Date: Interviews will be held on March 16th, 2026 at Fire Central located at 300 S. Fire Central Place.


If selected for the position, you will be subject for a background check.

ABOUT THIS JOB

Position Specific Summary
The Community Services Outreach Specialist at the City of Tucson’s Fire Department is responsible for managing a caseload of 15-20 clients. This includes initial efforts to connect each individual to community resources to fill gaps in service. Also responsible for regularly checking on each client to ensure that they are successful with the plan that is built for them.  

Work is performed under the supervision of the Community Risk Reduction Manager. This position does not supervise. 


Duties and Responsibilities
This classification may include any of the listed duties, knowledge, skills, or other characteristics. This list is illustrative only and is not a comprehensive listing of all duties and tasks performed by incumbents of this class. Work assignments may vary depending on department needs.

  • Builds and maintains relationships with community partners and stakeholders.
  • Meets with clients to gather basic information including but not limited to perceived needs, home income, health insurance information, primary care information and case worker information.
  • Assesses client needs and coordinates services with community resources.
  • Provides information or refers individuals to community services for assistance.
  • Keeps records and prepares reports.
  • Performs all other duties and tasks as assigned.

Working Conditions

Indoor and outdoor work with some exposure to physical, ergonomic, or emotional hazardous environment.

All duties and responsibilities listed are subject to change.

MINIMUM QUALIFICATIONS

Education: High school diploma or equivalent.
Work Experience: Two (2) years of relevant experience.
Certifications: A valid and unrestricted driver's license with two (2) years of licensed driving is required.

Preferred Qualifications:
Education: Bachelor’s degree in a related field
Work Experience: (2) years of directly related experience. 
*Any combination of relevant education and experience may be substituted on a year-for-year basis. 
Certifications: Emergency Medical Technician
Experience in social services, behavioral health, counseling, Emergency Medical Services or closely related field.  
Emergency Medical Technician certification or capable of obtaining certification within the first year of employment.  
Bilingual in Spanish

POSITION DETAILS

Job Profile

J6487 - Community Services Outreach Specialist

To view the full job profile including classification specifications and physical demands click https://www.tucsonaz.gov/Departments/Human-Resources/Tucson-Talent.

Compensation Grade

G103

Hourly Range

$18.15 - 27.23 USD

The City of Tucson considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.

FLSA

Non-Exempt

Position Type

Regular

Time Type

Full time

Department

Fire Department, ZBUDG HIER - Recurring

Department Link

https://www.tucsonaz.gov/Departments/Fire

Background Check:  This position has been designated to require a criminal background check.  The City of Tucson is a Second Chance Employer.

ABOUT US

Benefits: The City of Tucson offers a generous benefits package for benefit-eligible positions. The comprehensive, flexible, and affordable coverage is designed to optimize health and well-being, security and future, and peace of mind. Benefits begin with medical, dental, vision, life, disability, and FSA coverage, surpassing your standard 401(k) program by offering a rich pension plan plus optional Roth and pretax deferred compensation savings. With your well-being in mind, our paid time off program provides new hires with 38 paid days off in the first year of employment, with time off increasing steadily in subsequent years. We offer twelve weeks of paid parental leave, paid tuition reimbursement, student loan repayment, off- and on-the-job training, and opportunities to forge connections with peers and the community through employee resource groups and paid volunteer hours. You can learn more about our benefits at https://www.tucsonaz.gov/Departments/Human-Resources/Employee-Benefit-Snapshot.

Citizenship: The City of Tucson employs only U.S. Citizens and lawfully authorized non-U.S. Citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Status. The City of Tucson does not offer visa sponsorship.

City of Tucson is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer and does not discriminate based on race, color, religion, sex (including sexual orientation, gender identity, and pregnancy), national origin, veteran status, age, disability, genetic testing, or any other protected status.  If you believe you have been a victim of discrimination, you may file a complaint with the City of Tucson's Office of Equal Opportunity Programs, U.S. Equal Employment Opportunity Commission (EEOC) or Arizona Attorney General's Office of the Civil Rights Division (ACRD).  Click for more information from ACRD about employment discrimination and how to file a complaint with ACRD 

The City of Tucson is committed to providing access and reasonable accommodation for individuals with disabilities or who require religious accommodation; please contact Human Resources at EmployeeLeaves@tucsonaz.gov or 520-791-2619.   

Recruiter Name

Krista Fluitt (202749)

Recruiter Email

TFDHR_Payroll@tucsonaz.gov

For Human Resources general questions please contact 520-791-4241.