We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
The Community Outreach Coordinator develops, facilitates, and implements outreach activities, special events, programs, and presentations that support member education and health plan awareness within the Medicaid or Medicare population and the community. This person develops and maintains relationships with community organizations, while also maintaining marketing guideline compliance with the appropriate state's laws and regulations.
What you will do:
- Ensures required documentation is in place for membership, leader-driven activities, and events.
- Manages on-site event staffing, and handles any problems or emergencies that may arise, serving as the primary contact for sponsors and event providers.
- Coordinates event logistics including reserving space, catering, communications, distributing materials, facilities support, and setup/breakdown for the event.
- Creates and maintains a calendar based around community events, in order to assist the department with community and member awareness.
- Seeks out and secures event sponsorship by building and maintaining relationships with community contacts.
- Prepares formal presentations for potential sponsors and members.
- Conducts new member orientations and leads engagement events and activities.
Required Qualifications
- 3-5 years of experience with community outreach and/or event planning.
- 3-5 years of previous Medicaid experience.
- Working knowledge of Microsoft Office products (Word, Excel, PowerPoint, Outlook).
- Must reside in Louisiana.
- Ability to work from 8am-5pm Central Standard Time, as well as to be regularly flexible beyond core hours, specifically on evenings and weekends.
- Ability to travel 85-90% of the time within Louisiana, sometimes overnight.
Preferred Qualifications
- Resides within a commutable distance of New Orleans, Baton Rouge, and/or Lafayette.
- Previous experience utilizing social media in a community-based or marketing capacity.
- Bilingual (English/Spanish).
- Previous experience with developing, managing, and optimizing creative briefs and campaign workflows within Salesforce while supporting data-driven marketing and member outreach initiatives.
- Knowledge of claims, CPT Codes, and QNXT.
- Strong interpersonal and negotiation skills.
- Strong organizational and time management skills.
- Highly skilled at relationship building and maintenance.
- Ability to work independently, including during travel.
Education
- Bachelor's degree or equivalent experience (high school diploma or GED + 4 years of relevant experience).
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$21.10 - $36.78
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 05/22/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.