Community Manager

DIGITAL STRATEGY / Responsible for planning & executing social media campaigns for our clients – focusing on influencer marketing, community management, social media trend reporting, and social listening

***Our headquarters are located in Stamford, CT, but the location of this position can be flexible with a preference for working in one of our office locations -- Stamford, CT, Chicago, IL, New York, NY, Charlotte, NC or Atlanta, GA. Remote candidates will not be considered.

Octagon, the world’s premier global sports marketing agency, is seeking a new Community Manager to join its growing digital strategy practice.

The Community Manager will play a key role in building, maintaining, and nurturing a loyal and engaged community for our client in the CPG space (energy category). You will be responsible for running our brand client’s Instagram, TikTok, and X/Twitter channels – wearing multiple hats, including copywriter and hands on-keys lead, the social voice behind the channels.

This role will focus on managing the client’s presence on social platforms to foster positive relationships, drive engagement, and represent their brand voice. If you’re passionate about creating meaningful connections and driving brand relevance through social, we’d love to hear from you.

THE WORK YOU’LL DO: 

• Oversee and manage communities on Instagram, TikTok, and X/Twitter, including publishing content, responding to comments, and moderating DMs
• Prepare monthly content calendars spanning multiple content streams, applying critical thinking to determine the optimal times and channels to post.
• Craft copy for Instagram, X/Twitter, and TikTok channels in the client’s brand voice.
• Partner with the creative team to identify assets needed for social promotion across channels
• Engage regularly with fans across platforms to promote positive interactions and foster a sense of community
• Respond promptly to community feedback, questions, and concerns, following established processes to address with client when necessary
• Spot trends, creators, and conversations and make recommendations on when the brand should jump in
• Collaborate with the client team to communicate updates, address common issues, and provide insights that help shape future content
• Monitor, analyze, and report on sentiment and engagement metrics, using these insights to refine strategies
• Coordinate with the client team to align social initiatives with broader brand goals

THE BIGGER TEAM YOU’LL JOIN

Recognized as one of the “Best Places to Work in Sports”, Octagon is the global sports, entertainment, and experiential marketing arm of the Interpublic Group.

We take pride in being Playmakers – finding insightful, bold ways to create play in our work, our lives, and in the world. We believe in the power of play to create big ideas and unlock potential for our clients and talent.

We can put ourselves in the shoes of fans because we ARE fans – of sports, entertainment, and culture at large. This expertise allows us to continually evolve the fan experience across sports and entertainment alongside some of the biggest brands and talent in the world.

The world needs play more than ever. Are you a Playmaker?

WHO WE’RE LOOKING FOR: 

• 1-3 years of experience in social media management and community engagement
• Proven experience managing a community on X/Twitter and Instagram, familiar with leveraging platform features to tell a brand’s story
• Expertise in social copywriting for platforms including Instagram, X/Twitter, and TikTok
• Excellent written and verbal communication skills with the ability to capture and represent brand voice
• Deep understanding of social media platforms and tools
• A proactive approach to community building, with a focus on product promotion
• Ability to analyze data and adjust strategies to foster a vibrant, active community
• Strong creative instincts and storytelling skills that feel natural across social channels
• You’re ahead of what’s trending in social; what’s resonating with consumers, what platforms are growing, what content rises above the rest – and a passion for/expertise in sports, entertainment, music, and/or celebrity & lifestyle culture

This position pays $50,000- 55,000 and comes with a comprehensive benefits package. Octagon’s comprehensive benefit package includes:

• Unlimited PTO policy – we understand you need time for play!
• Competitive medical/dental/vision insurance plans with FSA/HSA and Dependent Care FSA options. Pet Insurance for those who need it too!
• Generous Family and Parental Leave Policy (12 weeks) with eligibility extended to all parents regardless of gender or primary/secondary caregiver status 
• Access to our parent company (IPG) Savings plan (401K program) with company match as well as an Employee Stock Purchase Plan (ESPP)
• Pretax Transportation/Commuter Benefits and Parent Travel Program
• Dedicated Mental Health resources including Headspace membership, Employee Assistance Program (CCA) and more
• Discount portal for everyday goods and services
• Employee Resource Groups and inclusive diversity programming and initiatives
• Personal Development programs