BestCare

Community Health Care Manager - Full Time - Evenings

Methodist Jennie Edmundson Hospital - Council Bluffs, IA Full time

Why work for Nebraska Methodist Health System?
At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care – a culture that has and will continue to set us apart. It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.

Job Summary:

Location: Methodist Jennie Edmundson Hospital
Address: 933 E Pierce St, Council Bluffs, IA

Work Schedule: Monday - Friday. 5p-1a w/ Day Meeting Commitments

The Community Health Care Manager bridges healthcare and community support to assist vulnerable populations in achieving stability and better health outcomes. This role combines clinical nursing expertise with knowledge of community resources to address both medical needs and social determinants of health. By coordinating care plans and fostering partnerships with healthcare providers and community organizations, the Care Manager ensures patients receive holistic, long-term support.

Responsibilities:

Essential Functions

Manages multiple aspects of patient care, identifying psychosocial needs and barriers, ensuring appropriate services are selected, and documenting discharge needs from the Emergency Department (ED).

Conducts assessments of patients, their support systems, and environments, addressing social determinants of health and connecting them to community resources to support their independence and health outcomes.

Assists with discharge planning, facilitating the transition to the appropriate level of care, collaborating with the interdisciplinary team to avoid unnecessary admissions and ensuring patients return to their previous habitation when possible.

Serves as an advocate for patients, educating them and their families on discharge plans, care options, and available services, while ensuring ongoing case management for those in need.

Develops, reviews, and revises individualized care plans to optimize patient outcomes, referring to community partners, participating in community meetings, and managing chronic pain care processes.

Participates in data collection, utilizing internal and external databases, including Unite Us, to track community resource referrals and barriers for high-risk patients. Uses this data to identify practice improvements, ensuring case management promotes quality outcomes, patient satisfaction, and efficient resource use.

Actively connects patients to community resources through Unite Us, ensuring their social and health needs are addressed. Participates in community meetings to foster collaboration with local organizations, identifying ways to improve care and support for patients throughout their healthcare journey, from pre-hospital to post-hospital care. Communicates barriers and solutions with community partners to ensure continuity of care and address patient needs effectively.

Schedule:

Monday - Friday, 5p-1a w/ Day Meeting Commitments

Job Description:

Job Requirements

Education:

  • Graduate of accredited Nursing Program required.

  • Bachelor of Science in Nursing (BSN) preferred.

Experience:

  • Minim three years relevant clinical experience, ED experience preferred.

  • Minimum two years in a community setting preferred.

License/Certification:

  • Current American Heart Association Basic Life Support (BLS) strongly preferred at time of hire, required within 3 months of hire.

  • Current valid Registered Nurse (RN) license, valid compact multi-state license, or a temporary permit while awaiting licensure required.

Skills/Knowledge and Abilities:

  • Self-directed and able to multi-task and prioritize work assignments.

  • Ability to deal with resistance and complex situations.

  • Ability to communicate effectively, develop collaborative relationships with a variety of professionals, and use critical thinking skills to problem solve.

Physical Requirements

Weight Demands

  • Medium Work - Exerting up to 50 pounds of force.


Physical Activity

  • Occasionally Performed (1%-33%):

    • Climbing

    • Crawling

    • Kneeling

    • Sitting

  • Frequently Performed (34%-66%):

    • Balancing

    • Carrying

    • Crouching

    • Distinguish colors

    • Keyboarding/typing

    • Lifting

    • Pulling/Pushing

    • Repetitive Motions

    • Stooping/bending

    • Twisting

  • Constantly Performed (67%-100%):

    • Grasping

    • Hearing

    • Reaching

    • Seeing/Visual

    • Speaking/talking

    • Standing

    • Walking


Job Hazards

  • Not Related:

    • Electrical Shock/Static

  • Rare (1-33%):

    • Radiation Alpha, Beta and Gamma (particles such as X-Ray, Cat Scan, Gamma Knife, etc.)

    • Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means) - NICU only

  • Occasionally (34%-66%):

    • Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment)

    • Equipment/Machinery/Tools

    • Explosives (pressurized gas)

    • Hazardous Drugs (exposure risks, personal protective equipment required)

  • Frequent (67%-100%):

    • Chemical agents (Toxic, Corrosive, Flammable, Latex)

    • Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) (BBF)

    • Mechanical moving parts/vibrations

About Methodist:

Nebraska Methodist Health System is made up of four hospitals in Nebraska and southwest Iowa, more than 30 clinic locations, a nursing and allied health college, and a medical supply distributorship and central laundry facility. From the day Methodist Hospital was chartered in 1891, service to our communities has been a top priority. Financial assistance, health education, outreach to our diverse communities and populations, and other community benefit activities have always been central to our mission.


Nebraska Methodist Health System is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by Federal, state or local law.