If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!
We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South.
The Communications Specialist bridges internal and external communications by curating and narrating MLH's story from and for our Associates and key stakeholders and working with subject matter experts on content and plans that engage our target audiences. Writes, edits and coordinates communications for both internal and external audiences. Leverages new technologies and modern media to enhance our impact and broaden our reach in the community. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.
Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.
A Brief Overview
The Communications Specialist bridges internal and external communications by curating and narrating MLH's story from and for our Associates and key stakeholders and working with subject matter experts on content and plans that engage our target audiences. Writes, edits and coordinates communications for both internal and external audiences. Leverages new technologies and modern media to enhance our impact and broaden our reach in the community. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.
What you will do
- Drafts compelling content for, newsletters, announcements, employee messages and internal and external websites.
- Assists Marketing, Communications & Web team with internal and external communications and collaborate with subject matter experts to identify stories that advance our strategic priorities, promote our Power of One culture, enhance our reputation and image and support brand growth.
- Curates engaging experiences, such as town halls, leadership summits or employee, media and community events.
- Liaises with company departments and events team for promotional materials, signage, or marketing-owned equipment.
- Builds strong working relationships with key audiences and stakeholders to accomplish marketing, communications and system initiatives.
- Manages the development and implementation of communications plans and serve as project lead as needed.
- Establishes and maintains a consistent process for monitoring engagement and information flow across departments: MOLLI usage, newsletter readership, viewership, tone, message penetration and reach).
- Develops relationships with local media and industry media, community organizations and strategic partners (Internal & External) to advance our story and key initiatives.
- Supports community engagement efforts and employee campaigns.
- Supports marketing and communications initiatives to grow our key service lines and position or leaders, physicians and clinicians as subject matter experts.
- Participates in the continued advancement of Methodist Le Bonheur messaging to connect with target audiences.
- Adapts content for various digital formats and presentation styles.
- Leverages data and analytics to measure progress and drive results.
- Performs other duties as assigned.
Education Qualifications
- Bachelor's Degree Journalism
- Bachelor's Degree Marketing
- Bachelor's Degree Communications
- Bachelor's Degree Public Relations
Experience Qualifications
- 3-5 years Communications
- 3-5 years marketing
- Media relations
Skills and Abilities
- Exceptional storyteller with strong written and verbal communications skills
- Self-starter who is well organized, skilled at meeting tight deadlines and comfortable with shifting priorities and adapting to change.
- Conceptual knowledge of public relations, media and employee communications strategies.
- Self-directed with ability to collaborate with a team or work independently to advance the goals of the organization.
- Demonstrated ability and experience leveraging both traditional, digital, new media and emerging technologies
- Knowledge in producing well-written, creative copy with a strong background in AP style
- Ability to think strategically and creatively to develop solutions and innovative ideas.
- Proficient skills in Microsoft Word, Excel, PowerPoint, Outlook.
- Proficient knowledge and skills with social media platforms including Facebook, X, Instagram, YouTube, and LinkedIn.
Supervision Provided by this Position
- There are no official supervisory responsibilities assigned to this position.
Physical Demands
- The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
- Must have good balance and coordination.
- The physical requirements of this position are: light work - exerting up to 25 lbs. of force occasionally and/or up to 10 lbs. of force frequently.
- The Associate is required to have close visual acuity to perform an activity, such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
- The conditions to which the Associate will be subject in this position: The Associate is not substantially exposed to adverse environmental conditions; job functions are typically performed under conditions such as those found in general office or administrative work.
Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity.
Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.