Communications Specialist Graduate

Hi, I'm Zandile Vanqa your Recruiter and guide to joining CSG. At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. Channel the power of YOU and begin the journey to becoming a CSGer.

What you'll do
 

• Manage the “Everyday AI” Viva Engage community, with documented transition of ownership at conclusion of internship (Viva Engage platform)
• Manage, maintain and work with partners on the AI Community SharePoint site
• Support administrative tasks across communication channels and platforms including:
• Creating and publishing Hub posts from approved content (SharePoint platform)
• Building and preparing ContactMonkey emails for publishing (email platform)
• Draft, route for approval, and publish Hub posts as needed
• Support Hub best practices including building dynamic Hub templates and contributing to ongoing Hub evolution and roadmap (SharePoint platform)
• Provide support across the team on ad hoc projects as needed

You should have

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. Remember, you are not solely your resume. Give your transferable skills the chance to tell the full story. Channel the power of YOU and apply to explore the possibility we're the perfect fit.

• BCom, BA Linguistics/Communication, Business Administration, or Project management etc
• trong attention to detail
• Resourceful and motivated to deliver results
• Reliable follow-through on commitments (with minimal reminders)
• Curious and growth mindset with a desire for continuous learning and improvement
• Ability to tell a story through clear, written communication (with some visual creativity)
• Familiarity with or ability to quickly learn MS Office tools – particularly SharePoint, Teams and Viva Engage
• Ability to collaborate with colleagues across geographies and functions, with opportunities to build confidence presenting and communicating with leaders
• Ability to create timelines by working backward from due dates and managing multiple deadlines
• Potential education courses/background: Industrial Psychology, Project Management, Business Management or Communications
• Interest in communications, employee engagement, or digital workplace platforms
• Academic or internship experience in communications, writing, marketing, or a related field
• Strong writing skills demonstrated through coursework, projects, or extracurricular activities
• Comfort working with digital tools and a willingness to learn new platforms
• Exposure to basic project management concepts, including organizing tasks, creating timelines, and tracking progress against deadlines
• South African Citizen
• CV & Cover Letter
• Academic Record

Who will love this job
 

• A team player- you collaborate seamlessly with colleagues across functions and geographies to achieve shared goals.
• A strategist- you bring a consultative mindset and work collaboratively toward shared goals
• A thinker- you use available resources creatively to solve problems
• A producer- you adapt quickly and manage shifting priorities with ease
• An empath- you communicate effectively and connect with diverse audiences
• A self-starter - you succeed by leading your own projects and delivering meaningful outcomes

Our story
 

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, our technologies and people have helped some of the world's most recognisable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.
 

By channelling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are good people who are committed to doing good work. We're high on respect and low on ego, making us an easy company to do business with and a best place to work. We cultivate a culture based on integrity, innovation and impact across all our locations, so our people show up as the most authentic version of themselves and can work together to build a more future-ready world. Learn more

Location(s):

ZA.Cape Town.OfficeZA.Centurion.Office

Accommodation:

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Guiding Principles:

Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Our Story:

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.