When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
Our communication specialists perform writing, graphic design, website, social media, and other communications tasks to promote programs and achievements of the Department among diverse internal and external audiences.
This full‑time role typically follows an 8–5 p.m., Monday–Friday schedule with flexibility and is ideal for a dynamic, versatile communications professional who thrives in a fast‑paced environment and values collaboration within a small, supportive team. The successful candidate will be proactive, positive, and highly organized, able to manage multiple priorities while taking initiative, and will bring a strong background in social media, especially Instagram and LinkedIn, including content planning, creation, and analytics.
Job Description:
Essential Responsibilities:
- Assist with content development, editing, and design of a wide range of multimedia communications for several different audiences in and outside the Department.
- Maintain web pages across the Department, serving as a resource for 20+ divisions, including copy and layout.
- Assist with the production of materials for the department, including research, writing, editing, photo shoots, and graphic design.
Required Qualifications:
- Bachelor's degree in English, Journalism, or other related discipline required.
- 1-3 years of related work experience required in a large, complex organization (preferably healthcare).
- Experience with Adobe Creative Suite, especially with InDesign and Photoshop, and with social media platforms including Facebook, LinkedIn, and Twitter. Experience with web content management systems.
- Solid writing skills with demonstrated knowledge of principles of good grammar and style; excellent interpersonal skills and attention to detail.
- Advanced skills with Microsoft applications, which may include Outlook, Word, Excel, PowerPoint, or Access, and other web-based applications. May produce complex documents, perform analysis, and maintain databases.
Competencies:
- Decision Making: Ability to make decisions that are guided by general instructions and practices requiring some interpretation. May make recommendations for solving problems of moderate complexity and importance.
- Problem Solving: Ability to address problems that are varied, requiring analysis or interpretation of the situation using direct observation, knowledge and skills based on general precedents.
- Independence of Action: Ability to follow precedents and procedures. May set priorities and organize work within general guidelines. Seeks assistance when confronted with difficult and/or unpredictable situations. Work progress is monitored by the supervisor/manager.
- Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers.
- Oral Communications: Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families and external customers.
- Knowledge: Ability to demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use them in varied situations.
- Team Work: Ability to work collaboratively in small teams to improve the operations of the immediate work group by offering ideas, identifying issues, and respecting team members.
- Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Ability to remain calm in stressful situations.
Physical Nature of the Job:
Sedentary work: Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, or pulling objects. Sitting most of the time, with walking and standing required only occasionally
Pay Range:
$65,000.00 USD - $94,994.00 USD
The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.
More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.
Equal Opportunity Employer/Veterans/Disabled