PwC

Communications Senior Associate

Toronto Full time

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Brand & Communications

Management Level

Senior Associate

Job Description & Summary

Our Internal Communications team creates and implements the most effective communication strategies and tactics that drive PwC’s strategy and aligns its vision and purpose.

As a Senior Associate on the Internal Communications team, you’ll join a team of high-performing individuals who are problem solvers, helping to solve complex business issues from strategy to execution. This role will support specifically, but not be limited to, PwC Canada’s internal digital channels and executive communications.

Meaningful work you’ll be part of 

As a Communications Senior Associate, you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and operational efficiency. Responsibilities include but are not limited to:   

  • Write and review high-quality communications, including internal news items, digital screens, short videos, speeches, and internal campaigns 

  • Update and manage intranet pages 

  • Oversee day-to-day operations of internal digital channels such as the intranet, newsletters, and digital signage 

  • Post and upload communications to internal platforms like Igloo Online and Salesforce Marketing Cloud 

  • Lead weekly editorial meetings and support content planning and scheduling 

  • Develop innovative ideas and tactics to drive adoption and increase engagement with the intranet 

  • Provide technical training on internal digital channels to communications and content publishers 

  • Edit communications with an exceptional eye for detail, ensuring content meets audience needs 

  • Ensure all communications follow brand guidelines and established grammar principles 

  • Track and report on communication metrics to measure impact and enable continuous improvement 

Experiences and skills you’ll use to solve 

  • Proven professional experience in internal communications, marketing or public relations within a fast-paced environment  

  • Experience and confidence working with mid-level and/or senior stakeholders to build trust and deliver results 

  • Exceptional attention to detail and strong verbal and written communication skills  

  • Superior time management and organizational skills to manage timelines  

  • A natural curiosity and willingness to explore new ways of delivering information   

  • Demonstrated success in understanding the needs and sensitivities of different audiences and adapting appropriate writing style and content  

  • Creative thinking and problem-solving skills to develop engaging content  

  • A quick learner with exceptional digital skills, committed to continuous upskilling and staying ahead of emerging technology trends  

  • Openness to learning new tools and adapting work practices to drive innovation and efficiency  

  • Ability to leverage AI tools (e.g., Microsoft Copilot, ChatGPT) for content creation, workflow automation, and development of AI-driven communication solutions 

  • PwC Canada is committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewer  

 

This position ensures continuity and upholds our standards of excellence following the departure of a valued team member.  

 

The salary range for this position is $52,600 - $87,700. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package. 

 

Why you’ll love PwC 

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc 

 

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity. 

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Behavior Change Communication, Business Communications, Business Partnering, Change Impact Analysis, Change Management, Coaching and Training, Communication, Communications Management, Communications Strategy, Community Organizing, Content Creation, Copywriting, Corporate Communications, Creativity, Crisis Communications, Embracing Change, Emotional Regulation, Empathy, Engagement Strategies, Inclusion, Intellectual Curiosity {+ 13 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

We’re committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process.

The use of artificial intelligence (AI) in recruiting is just getting started, so we know you have questions about how and why we use it. At certain points during our recruiting process, we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations, asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information, such as your name, or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills, experience and likely success at PwC Canada. While AI supports parts of our recruitment process, final hiring decisions always involve human review. For more information about our use and protection of your data, please refer to our Privacy Policy (https://www.pwc.com/ca/en/privacy-policy.html).

Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi.

L’utilisation de l’intelligence artificielle (IA) dans le domaine du recrutement en est à ses balbutiements. Nous savons que vous pourriez vous demander comment et pourquoi nous y avons recours. À certains stades de notre processus de recrutement, nous comptons sur l’IA pour améliorer votre expérience. Par exemple, pendant l’examen du curriculum vitæ ou l’élaboration d’une liste de recommandations personnalisées, un agent conversationnel pourrait vous demander des précisions ou fixer avec vous un rendez-vous pour l’entrevue. L’IA nous aide à mieux lutter contre les préjugés, car l’évaluation des candidats se fait de façon juste et équitable, sans que les informations d’identification comme le nom ou le sexe soient connues. Elle nous permet également de mieux repérer les bons candidats pour un poste et d’évaluer le lien entre leurs compétences, leur expérience et leurs chances de réussir chez PwC Canada. Bien que l’IA facilite certaines étapes de notre processus de recrutement, les décisions finales d’embauche sont toujours prises par des personnes. Pour en savoir plus sur l’utilisation et la protection de vos données personnelles, consultez notre politique sur la protection des renseignements confidentiels (https://www.pwc.com/ca/fr/privacy-policy.html).