About Achievers
Achievers offers more than just a thank you program. Our employee recognition and rewards software inspires employees to recognize everyone, every day, everywhere. With 4.3 million global users, we empower employees across 190 countries. Visit us at achievers.com to learn more and check out our platform in action. Join our team of A-players who bring passion to our purpose and believe that meaningful change creates extraordinary outcomes — together, we’ll inspire recognition everywhere and achieve results that matter.
Our commitment to you:
At Achievers, we hire you for you because we value the unique perspective and individuality that each person brings to our team. We are committed to creating an inclusive, diverse, and equitable workplace where you belong, and your contributions are celebrated. Together, we achieve more by combining our unique strengths, fostering collaboration, and inspiring each other to reach new heights.
The opportunity:
We are looking for a Communications & Positioning Manager to be responsible for owning the governance and execution of all customer and member-facing communications, as well as internal and external operational positioning of the COPs organization.
This role will ensure external messaging is accurate, consistent, compliant, well-timed, and aligned across Product, Customer Success, Support Operations, and Marketing. They will drive award submissions, RFP content, and external/internal storytelling that communicates the value of our operational and service delivery ecosystems.
Who You Are:
- Someone who thrives in fast-paced, cross-functional environments, and enjoys being the connective tissue between teams.
- Confident in driving outcomes through influence, process, and excellence.
- Highly organized and detail-oriented with an eye for potential gaps, risks, and misalignment.
- Values consistency and quality, but is pragmatic enough to ensure work keeps moving forward
- Someone with a strong sense of narrative and understanding of how operational excellence can be communicated simply and compellingly
- Proactive, resourceful, and motivated by making experiences clearer and smoother for customers and internal teams.
Responsibilities: