Communications Coach

Job Description:

Job Title: Communications Coach

Corporate Title:  Senior Vice President

Location:  London

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Location:

Our London office is based just a stone’s throw from the magnificent St. Paul’s Cathedral on bustling King Edward Street. Here you’ll find modern workspaces and a state-of-the-art auditorium space. In addition, we’re proud to host an onsite restaurant that shares our commitment to sustainability by providing delicious seasonal menus which have been created with the planet in mind. Make sure to take time for yourself and head up to our rooftop terrace and take in the spectacular views across London. Finally, your physical wellness is well-catered for with our onsite gym facilities and medical centre.
 

Job Description:

We are seeking an experienced Communications Coach to support professionals primarily across our revenue generating businesses in EMEA developing exceptional client-facing communication skills. This role is ideal for someone who understands the fast-paced, highly regulated financial environment and can translate financial concepts into clear and compelling messages. You will work directly with senior leaders, investment bankers and product specialists to strengthen their presentation, pitching, and stakeholder engagement skills. The goal is to ensure every interaction reflects our brand, builds trust, and drives commercial results.

Key Responsibilities:

• Design and deliver high‑impact coaching primarily focused on Investment Banking and Markets client pitching, with broader application to senior‑level client communication across verbal, written, and visual formats (VP–MD).
• Partner with deal teams to craft client‑centric narratives that are concise, compliant, and commercially compelling.
• Review and elevate client pitches and presentations to ensure clarity, strategic positioning, and executive polish.
• Coach bankers and senior leaders on delivery for high‑stakes client meetings, investor briefings, and industry forums, strengthening executive presence and influence.
• Design and facilitate interactive programs on storytelling, executive presence, and persuasive communication tailored to Global Corporate & Investment Banking (GCIB) and Markets audiences.
• Provide trusted, consultative coaching to senior leaders and key talent, with a focus on accelerating the development of high‑potential bankers.
• Improve communication effectiveness across internal and external settings, enabling leaders to communicate with authority, confidence, and empathy.

What we’re looking for:

• Proven experience in coaching senior leaders and deal teams, and designing and facilitating high‑impact training programs, ideally within financial services or another highly regulated environment.
• Demonstrated ability to partner effectively with Managing Directors and senior stakeholders in fast‑paced, high‑stakes settings.
• Robust knowledge of investment banking and markets businesses, with the ability to apply this understanding to client pitching and advisory communication.
• Exceptional written and verbal communication skills, with a track record of delivering concise, actionable feedback.
• Demonstrated expertise in presentation skills, storytelling, executive presence, and influencing senior stakeholders.
• Experience navigating compliance and regulatory considerations that impact client communications in financial services.
• Professional coaching, facilitation, or training certification preferred.

Skills required:

• Attention to Detail
• Ability to Influence
• Leadership Coaching
• Robust Written Communications
• Extensive Presentation and Pitching Skills
• Executive Presence
• Stakeholder Management

Benefits of working at Bank of America:

UK

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
• 20 days of back-up childcare including access to school holiday clubs and 20 days of back-up adult care per annum
• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.
• Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services.
• Access to an Employee Assistance Program for confidential support and help for everyday matters
• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
• Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of the UK’s most iconic cultural institutions and exhibitions.
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.

Bank of America:

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment.