Commercial Underwriter (OMAO)

Lets Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

Minimum Requirements:

• NQF level 7 tertiary qualification.
• Namibian Citizenship;
• 2-3 Years experience in the insurance industry
• Insurance Qualification will be an added advantage
• Computer literacy in Microsoft office (Word, Excel, Outlook and PowerPoint)
• Good communication skills (written and speaking).
• Must be client orientated.
• Team Player.
• Good people skills (internal & external).
• Admin orientated and must give attention to detail.
• Afrikaans and English speaking/writing & communicating.
• Technical underwriting knowledge or any related short term knowledge will be an advantage.
• Must be energetic, embrace the OMSIC Values and must be prepare to do more than what is expected from him/her.

Job Description:

• Support BDC's in acquiring and retaining profitable business;
• Attend to administration and written communication;
• Ensure that all documentation is processed accurately and reinsurance is placed if needed;
• Ensure that documentation is issued, checked and authorized prior to dispatch;
• Maintain service, quality and desired outputs within a specific functional process through ensuring compliance to tactical policies, procedures and standards;
• Resolve escalated customer queries and complaints and provide feedback to customers on matters resolved; and
• Ensure renewal reviews are completed timeously. Effectively maintaining. underwriting standards and providing quality client and broker service;
• Implements continuous improvement in work processes, procedures, and schedules,
• Maintains people practices in line with organizational guidelines, policies, cultures, and values,
• Ensures adherence to financial and corporate policies and procedures to ensure cost effectiveness and reduce wastage,
• Complies with governance controls to reduce risk,
• •Manages effective customer service and relations to deliver customer service satisfaction,

Reviews risk submissions from clients, agents, and referrals, and underwrites insurance requests within guidelines of the underwriting manual and authority limits. Applies underwriting and risk-selection techniques to determine acceptability of new and renewal insurance risks.

Responsibilities

Underwriting Insurance Cases

Review new business and renewal proposals to ensure acceptability and completeness of underwriting and rating information, providing price quotations for underwriters and referring unusual or complex cases to senior colleagues.

Underwriting Automation

Carry out allocated research and analysis to support the development, validation, and improvement of automated underwriting processes and systems.

Organizational Risk Management

Gather, monitor, and analyze risk data and recommend further investigation. Involves using established risk management models, systems, and protocols and working under direction.

Regulatory and Compliance Management

Carry out a wide range of compliance monitoring activities and give basic advice on compliance and regulatory requirements.

External Communications

Use the external communications system to access and supply specific information.

Recommendations

Provide information and clarification on existing procedures, processes, and precedents.

Document Preparation

Prepare moderately complex documents using a variety of applications for technology devices, such as standard office software. Also responsible for gathering and summarizing data for reports.

Operational Compliance

Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.

Personal Capability Building

Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching. Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

Skills

Action Planning, Computer Literacy, Data Compilation, Data Controls, Default Risk, Insurance Product Management, Insurance Sales, Legal Practices, Management Reporting, Numerical Aptitude, Oral Communications, Professional Presentation, Risk Based Pricing, Risk Management, Underwriting Management

Competencies

Action Oriented

Collaborates

Communicates Effectively

Ensures Accountability

Instills Trust

Manages Complexity

Optimizes Work Processes

Plans and Aligns

Education

NQF Level 7 - Degree, Advance Diploma or Postgraduate Certificate or equivalent

Closing Date

17 March 2026 , 23:59

The Old Mutual Story!