Commercial Segment Program Manager Europe M/F

Company:

Mercer

Description:

Mercer Marsh Benefits is looking for a:

MMB Commercial Segment Program Manager Europe M/F

ideally based in the Milan office.

What’s in for you:

The MMB Commercial Segment (CS) focuses on small and mid-sized employers and is a strategic growth area for MMB. The CS Program Manager is responsible for overseeing and managing various projects and workstreams related to this client segment in Europe and takes direct ownership for critical projects. It is therefore a highly visible role that allows to make a meaningful impact on the success of our business. The role reports to the regional segment growth leader and works closely with the countries and other senior stakeholders across the region.

We will rely on you to :

• Participate in the strategic planning process, supporting the development and documentation of plans at regional and local levels.

• Support the execution on our priorities by capturing & following up on agreed actions and ensuring general project management.

• Coordinate and take direct responsibility for key multi-country projects.

• Help organize and run regular meetings and country workshops to drive alignment and execution; drive agendas, prepare materials and document outcomes.

• Prepare and present status reports on progress to senior management and stakeholders.

• Collect, maintain, and analyze relevant financial and key metrics critical for strategy and decision making, collaborating with finance, operations, and other stakeholders.

• Collect and document best practices by working with country teams and other regions, and ensure effective sharing.

What you need to have :

• At least 3-5 years in program or project management, or executive support roles in a corporate matrix environment.

• Proven experience in managing complex projects and multiple workstreams simultaneously.

• Strong organizational and coordination skills with the ability to drive projects to successful completion.

• Proficiency in project management methodologies and tools.

• Ability to develop, track and report on project plans, timelines and deliverables.

• Excellent verbal and written communication skills, able to prepare and present clear, concise status reports to senior management and stakeholders.

• Analytical and financial acumen: strong analytics skills with the ability to collect, maintain and analyse financial and key performance metrics.

• Proactive, self-motivated and able to work independently as well as part of a team.

• Detail oriented with a focus on quality and accuracy.

• Comfortable with ambiguity and proven ability to create clarity.

• Adaptable and able to work in a dynamic, fast-paced environment.

• Fluent in English (written and spoken).

• Experience in the insurance industry or employee benefits is advantageous

• Bachelor’s degree in Business, Management or related field

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.