Commercial Portfolio & Operations Director

Role Summary
 

As a pivotal member of the Commercial Portfolio Leadership Team, the Commercial Portfolio & Operations Director is entrusted with shaping the future of Pfizer’s commercial medicines and operations in the UK. Reporting to the Commercial Portfolio TA Lead UK, this leader drives strategic and operational excellence, championing innovation and collaboration across OnePfizer and responsible for delivering financials for the diverse portfolio they lead.

• Ownership of delivering revenue and IBT commitments for the Commercial Portfolio, managing approximately £45 million across 35 brands.
• Define and execute the strategic and operational direction for the portfolio. Lead the creation and delivery of the Pfizer operating plan and unlock partnerships across channels and customers to drive sustainable access.
• Champion portfolio management, contracting strategy, and ensure supply continuity, collaborating with internal and external stakeholders such as NHS and DHSC.
• Inspire cross-functional teams to deliver operational brilliance across commercial supply and contracting capabilities. Embed rigorous process oversight to guarantee reliability, efficiency, and continuous improvement.
• Ensure UK distribution approaches meet the evolving needs of One Pfizer, customers, and patients—now and in the future. Develop strategies that are recognized as unique selling points, unlocking commercial advantages over the market.
• Serve as the face of Biopharma UK for external vendor partnerships with UK Distribution partners, building relationships that strengthen Pfizer’s reputation and reach.
• Lead strategies to ensure the sustainability of medicines post-patent, providing specialist support and innovative commercialization options that secure long-term value for patients and the business.

Role Responsibilities

• Maximize the portfolio to deliver our financial commitments.
• Ensure effective management and growth of the medicine portfolio, ensuring delivery of financial targets and sustainable profitability across diverse therapy areas.
• Lead Operating Plan delivery from annual review through to LE; implementing effective monthly reviews to support and enhance plan delivery.
• Drive commercial excellence by evolving go-to-market strategies, brand segmentation, leveraging channel and customer opportunities, and expanding into new market segments, including Non-NHS customers.
• Oversee portfolio lifecycle management and contracting strategies, collaborating with internal and external stakeholders e.g. Commercial Procurement Managers, Medical, Finance, Legal, Regulatory to secure SME and resources which unlock opportunities.
• Work with GSC UK & Global teams to ensure forecast accuracy, equitable UK supply, enable accurate external reporting (as required) and ensure continuity of patient access.
• Ensure all activities and decisions align with company policies, SOPs, Pfizer values, and global regulatory guidelines.

Commercial Capabilities & Supply: Operational Excellence

• Lead XF monthly ‘Operational Excellence’ forum across GSC & Commercial Portfolio.
• Embed efficient and effective governance and processes which enable oversight for complex processes, where accountability spans multiple teams and reporting lines.
• Support LSP Monthly KPI meetings – sharing the commercial needs into GSC & Vendors.
• Lead SCC for UK; critical One Pfizer Supply Chain forum support. Enable sharing of best practice across UK, policy approval for evolving approaches and launch support.
• Be the commercial decision maker for non-standard / outside of policies approaches; receiving & assessing GSC proposals with commercial impact e.g. credit policies & seeking SCC/CMF approval if required.
• Support continued development of customer service interactions to ensure adherence to ABPI Code.

Commercial Capabilities & Supply: Future Approaches

• Understand portfolio current/future (and if required) facilitate supply approach changes to support.
• Anticipate & influence external supply needs and market evolution to ensure organizational preparedness.
• Identify, scope and project lead implementation of critical transformation and continuous improvement supply initiatives.
• Lead commercial input and leverage at quarterly strategic vendor partnership reviews, sharing commercial focus in order to ensure joint priorities align to needs of Patients, Customers & Pfizer.
• Develop and define the strategic priorities in the medium/long term based on the needs of Pfizer PBG. Partner with Pfizer procurement and co-leading with GSC Request for Proposals (RFP) process.

​Strategic External Engagement

• Act as an ambassador for Pfizer, developing relationships with relevant key pharmacy bodies e.g. CPE, etc.
• Lead the conversation on the creation and maintenance of a sustainable marketplace for products within the One Pfizer portfolio; delivering value for Pfizer, Customers and Patients e.g. DHSC.
• In collaboration with GSC be Commercial lead for vendor partnerships with LSP’s, supporting GSC lead to ensure contractual KPI compliance, operational excellence and navigate process changes.

Commercial Sustainability Leadership

• Provide organizational support for sustainability and commercialization initiatives e.g. Debranding.
• Provide SME support for brands navigating from Launch through to LOE e.g. Launch support, APA to commercialization, LOE’s.

Innovation & Technology

• Collaborate across industries and with external partners to scope, resource and implement transformative initiatives e.g. Identifying market opportunities, streamlining supply excellence approaches.
• Work with Global teams to influence priorities, leverage opportunities and ensure programmes enhance UK capabilities.

Leadership, Engagement & Culture

• As an LT member, role model a ONE Pfizer and enterprise leader mindset across all approaches and ways of working.
• Support colleagues to connect the Global Blueprint through to UK Vision & Mission, through to Commercial Portfolio strategic priorities.
• Role model our values of Courage, Excellence, Equity and Joy and promote a culture of wellbeing.
• Lead & grow team colleagues, identifying growth opportunities and helping the team achieve career goals.
• Conduct all activities and make decisions that are in accordance with Company Policies, SOP’s, Pfizer Values and Global Regulatory guidelines.
• GDP working: Ensure compliance with Good Distribution Practice (GDP) regulations, to maintain the quality of the products and integrity of the distribution chain.

QUALIFICATIONS

• Industry knowledge ideally in Public Procurement and NHS Contracting knowledge
• Strategic thinking and implementation excellence
• Inspirational and forward looking leadership
• Very strong business, commercial and financial acumen
• Evidence of entrepreneurial mind-set
• Strong project and change leadership skill
• Thoughtful risk-taking
• Acting decisively
• Growing others
• Strong networking skills
• Strong negotiation skills, persuasive communication, influencing internally/externally

 Work location Assignment: Hybrid (some office presence is required)
 

Purpose 

Breakthroughs that change patients' lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.  

Digital Transformation Strategy

One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.

Flexibility  

We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self. Let’s start the conversation!  

Equal Employment Opportunity 

We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms – allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.

DisAbility Confident

We are proud to be a Disability Confident Employer and we encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments necessary to support your application and future career. Our mission is unleashing the power of our people, especially those with unique superpowers. Your journey with Pfizer starts here!

Mkt & Sales/Commercial Bus