Diageo

Commercial Performance Excellence & Capability Manager

Tokyo, Japan Full time

Job Description :

Commercial Performance Excellence & Capability Manager

About this role

This position is expected to optimize Diageo's commercial performance and drive capability development across the organization. You will lead strategic Go-to-Market/Route-to-Market(G2M/R2M) projects with building and arranging an operational process and help both field and planning member’s capability development.

You will be responsible for:

1. Performance excellence          

  • Contribute G2M strategy development and planning by providing data-based trade and shopper insight.
  • Lead commercial activity effectiveness improvement and enhance execution quality by providing current holistic performance opportunities i.e. Customer coverage, # of call, MD utilization, T&E, working time, negotiation doc.

2. Operational excellence

  • Lead R2M strategy and planning to improve business effectiveness from wider perspective i.e. WS coverage, supply menu development.
  • Enhance commercial daily operation i.e. Stewardship, Supply and data/ information storage and mapping.
  • Facilitate key commercial mtg by co-working with CMM and NRM.

3. Capability improvement

  • Develop commercial capability enhancement strategy and actual training plan with HR/ Commercial Director etc.
  • Conduct periodical training for commercial.
  • Provide commercial performance improvement idea and support CD to develop commercial organization strategy from capability POV.

To be successful in this role, you will need:

  • Proven track record in FMCG industry (Food & beverage, Household, Home appliance etc), preferable with
  • Trade marketing or Commercial training (i.e. sales HR)  experience.
  • Strong cross function collaboration skills, to streamline information and drive data-based decision making.
  • Strategic& visionary leadership to set the blueprint and to hold self/others accountable for results.
  • Skillful balance of strategic planning& operational execution.
  • Intellectual horsepower to act as think thank and bring in fresh perspective from industry/external.
  • Fluent Japanese and business level of English capability are mandatory.

Working with Us

Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don’t let anything stop you from applying.

Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.

We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.

About Us

From Arthur Guinness to Johnnie Walker, our business was founded on people of great character and in 250 years, nothing’s changed. We’re the world’s leading premium alcohol company. Our brands are industry icons. And our success is thanks to the strength of our people, in every role. It’s why we trust them with our legacy. And it’s why we reward them with the career-defining opportunities that they deserve.

Our ambition is to create the best performing, most trusted and respected Consumer Products Company in the world. To achieve these, we need the world’s very best people.

We're looking for people with creativity, boldness and a sense of purpose to take Diageo and our timeless, pioneering brands to the next level.                                                

Feel inspired? Then this may be the opportunity for you.  

Worker Type :

Regular

Primary Location:

Tokyo

Additional Locations :

Job Posting Start Date :

2025-12-18