LBG

Commercial Partnerships Assistant Manager

Leeds Wellington Place Full time

End Date

Saturday 28 March 2026

Salary Range

£40,824 - £45,360

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Hybrid Working, Job Share

Job Description Summary

The Assistant Manager, Third-Party Partnerships plays a key role within the bank’s Rewards & Loyalty function, supporting the delivery of compelling customer rewards through strong relationships with external partners.

Working closely with Managers and Senior Managers in the Third-Party Partnerships team, this role helps manage a portfolio of external suppliers – including merchants and reward aggregators – ensuring partnerships are well governed, commercially effective and deliver meaningful value for customers and the bank. The role supports the end-to-end lifecycle of reward partnerships, from onboarding through to performance management and renewal, and acts as a trusted day-to-day contact for partners.

This is a great opportunity for someone with strong relationship management and commercial skills who wants exposure to external partnerships within a large, customer-focused bank.

Job Description

JOB TITLE 

Commercial Partnerships Assistant Manager 

SALARY 

£40,824 – £45,360 pa

LOCATION(S) 

Leeds, Bristol or Edinburgh 

HOURS 

Full time (35 hours per week) 

WORKING PATTERN 

Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites shown above. Colleagues with disabilities can be supported with workplace adjustments in line with our Flexibility Works policy. 

 

What you’ll be doing 

This role sits within Rewards & Loyalty, supporting the partnerships that underpin how Lloyds Banking Group delivers value back to customers through discounts, cashback, offers and rewards. 

Working closely with Managers and Senior Managers, you’ll support the day-to-day management of commercial partnerships with external suppliers, including well known consumer brands and specialist reward providers. These partnerships play a key role in shaping customer propositions and require strong governance, performance tracking and relationship management. 

This is an execution focused role with exposure to senior stakeholders and external partners. While the role does not own partnership strategy, it offers the opportunity to contribute ideas and insight that help shape future activity. 

As an Assistant Manager, you’ll build a strong understanding of how partnerships operate end to end, supporting everything from onboarding and governance through to performance management and renewal. 

 

Why join us? 

You’ll be joining a customer focused area of the bank at an exciting time, as Rewards & Loyalty continues to evolve how it recognises and rewards customers. 

This role offers exposure to high profile external partners, real commercial decision making and strong development opportunities within Customer & Commercial. It’s a great step for someone looking to deepen their experience in partnerships, supplier management or commercial roles within a large organisation. 

 

What we’re looking for 

Essential experience and skills 

  • 2–4 years’ experience in commercial partnership management & supplier management, ideally within a customer rewards and loyalty environment  

  • Proven ability to build and manage relationships with external partners and internal stakeholders 

  • Strong commercial awareness, with the ability to understand value exchange for customers, partners and the business 

  • Experience supporting performance tracking and reporting, including KPIs, actions and risks 

  • Good planning and organisational skills, with experience coordinating multiple activities and stakeholders 

  • Clear and effective written and verbal communication skills 

 

And any experience of these would be great 

  • Experience working with third party suppliers, merchants or aggregators 

  • Exposure to governance, risk, legal or procurement processes, particularly in regulated environments (ideally within the financial sector) 

  • Experience within loyalty, rewards, offers or customer propositions 

  • Confidence working with data to support performance conversations and decision making 

 

We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply. 

 

This is a place for you 

Our ambition is to be the leading UK business for diversity, equity and inclusion, supporting our customers, colleagues and communities. We’re committed to creating an environment where everyone can thrive, learn and develop. 

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. As a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria through the Disability Confident Scheme. 

 

Ready to make an impact? Apply today! 

 

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.