Commercial Operations & Solutions – Sales Operations Specialist

Job Location

SAN JOSE INTELLIGENCE HUB

Job Description

Job Description

This is a sales operations role that work closely with our Customer Teams and Sales organization in the United States. The role leads work on processes for the top US customers such as Customer Invoice Validation and Proof of Performance and Proof of Alignment for Trade Funds management, pricing maintenance, new item set up, contract creation. Working very closely with our US counterparts, acting as the specialist to the designated category/customer. Daily communication in English is required (conference calls, meetings, emails). Lead, implement, audit and conduct troubleshooting against areas of ownership, to identify and correct malfunctions, escalating issues as necessary. Maintain regular communication with the business, providing updates on the progress on priorities, incidents, and requests. These are transition roles that will require creation of documentation, KPIs, scorecards and others that currently do not exist.

Job Qualifications

Job Qualifications

Interpersonal Skills:

• Experienced in people management.
• Advanced level English. C1-C2 (Proficient User). 
• This role requires daily interactions with US Sales.
• Excellent communication skills, both verbal and written, for effective internal and external interactions.
• Ability to collaborate efficiently within a team fostering a positive and productive work environment.
• Attention to detail, this role requires a high level of accuracy.
• Ability to manage multiple priorities autonomously.
• Ability to affect projects, work processes, and drive standardization.

Technical Skills:

• Advanced Excel skill. Able to manage complex report, pivot tables, formulas.
• Advanced knowledge of data retrieval and manipulation processes, e.g. Knime & Power-BI (preferred)
• Tracks/checks accuracy and reasonableness of numbers.
• Ability to quickly adapt to new systems and technologies.
• Automation and development, utilizing tools to streamline processes.
• Data-driven approach for trend analysis, utilizing analytics to drive operational improvements.
• Strong problem-solving, analytical, and investigative capabilities.

Job Skills

Business Processes, Business Writing, English Communication, Data Analysis, Data Management, Detail-Oriented, Front Desk Operations, Project Management, High Accuracy, Excel/Macros, Management Reporting, Pivot Tables, Process Automations, Teamwork.

What we offer!

• We'll give you responsibilities as of Day 1 – you will feel the ownership of your project from the beginning.

• You'll have continuous mentorship – you will work with passionate people and receive both formal training as well as day-to-day mentoring from your manager

• We offer you to work and be part of a dynamic and supportive environment

• We promote agility and work/life balance for employees.

• We love flexibility. You can arrange your work schedule based on your personal needs.

• We will let you experience true support for work/life effectiveness and your long-term well-being.

• We will give you a competitive salary and benefits' package.

• At P&G, leadership is not just a title; it's a mindset and a way of life. We understand that great leaders are not born overnight but are developed through experience, mentorship, and a passion for growth. That's why we have created a vibrant and inclusive environment that fosters leadership skills and encourages personal and professional development.

About Us!

P&G serves consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®,Ambi Pur®, Ariel®, Bounty®, Charmin®, Crest®, Dawn®, Downy®, Fairy®, Febreze®, Gain®, Gillette®, Head & Shoulders®, Lenor®, Olay®, Oral-B®, Pampers®, Pantene®, SK-II®, Tide®, Vicks®, and Whisper®. The P&G community includes operations in approximately 70 countries worldwide. Please visit www.pg.com for the latest news and information about us and our brands.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status,or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Job Schedule

Full time

Job Number

R000142133

Job Segmentation

Entry Level