Commercial Operations Executive

Be part of something big

We are Pernod Ricard, a leading company in the global spirits industry with over 19,000 employees globally. We own 16 of the world’s top 100 Spirits Brands and hold one of the most prestigious and comprehensive brand portfolios in the industry with 240 premium brands available in over 160 countries, including: Absolut vodka, Ballantine’s, Chivas Regal, Royal Salute, and The Glenlivet Scotch whiskies, Jameson Irish whiskey, Martell cognac, Havana Club rum, Beefeater, Malfy and Monkey 47 gins, Malibu liqueur, Mumm and Perrier-Jouët champagnes.

Here in the UK

In the UK, Pernod Ricard is made up of 4 businesses:

• Pernod Ricard UK, which markets, sells and distributes our products in the UK
• Chivas Brothers, the largest brand company in the Group, responsible for the production and management of our award-winning Scotch whisky portfolio
• Pernod Ricard Global Travel Retail, the global and EMEA home of the group’s duty free, air travel and cruises business.
• The Absolut Group, the brand owner of our global white spirits portfolio, whose Gin brand unit and Business Acceleration team sit in London.

We are an organisation of 2,000 employees in the UK, headquartered in London, in a brand-new office designed with sustainability, ‘conviviality’ and collaboration in mind. We also have offices in Scotland and various distilleries and production sites across the UK from Plymouth to London to Speyside.

Your new team

This position sits in our Pernod Ricard UK (PRUK) business. Our diverse population of 300+ passionate employees have been creating conviviality since 2001, bringing our premium brands and unforgettable experiences to the UK. As the world’s 2nd largest spirits market, the UK is a key location for our company.

At PRUK, we have a culture that blends performance and conviviality: we are recognised as an open and diverse business with a firm commitment to our employees’ wellness, inclusion and safety and to making a positive impact on our industry and environment.

As a Commercial Operations Executive, you will be part of our Commercial Operations team, which was created to drive the efficiency, effectiveness and capacity of the Commercial team, as an enabler to meet our ambitious growth targets. We are a small team of 3 people on a bold and exciting sales technology transformation journey, working closely with the wider Commercial and Tech/IT teams to deliver it.

Your unique contribution

You will have 4 main areas of responsibility:

Field Sales Tools & Systems: own, maintain, develop and continually improve our Field Sales systems including: Convivio (SFA), Salesforce, D-STAR (AI recommendations), BI reporting and BrandStream (brand assets)

Field Sales KPI Setting & Reporting: lead the annual Field Sales & Prestige KPI setting in line with Company and Brand Strategy, including set-up in the various Field Sales systems. Own the maintenance and development of Field Sales & Prestige KPI reporting, delivering a monthly KPI report that includes actionable insights to address performance challenges. Continually review current ways of working and implement new ones to empower the Field Sales & Prestige teams to become more self-sufficient with managing their own KPIs.

On Trade Data Steward: act as day-to-day lead for On Trade data sources including CGA RISE and On Trade wholesaler volume data. Lead the capture, investigation and resolution of data issues. And define processes and standards to improve data quality.

Supporting Sales Transformation Projects: support existing and future Sales Transformation projects

Who you’ll be working with

Internally, your main stakeholders will be your team members within Commercial Operations (Commercial Operations Manager, Commercial Operations Controller), your colleagues in the wider Commercial team (Field Sales & Prestige Controllers, Field Sales Managers and Field Sales/Prestige Account Executives) and Customer/Brand marketeers.

Externally, your key contacts will be the Global Tech team including Convivio (SFA), Salesforce, D-STAR (AI recommendations) and Acceler8tr (BI reporting); as well as 3rd party On Trade data providers including CGA and On Trade wholesalers including C&C, Venus, Morton’s, HB Clark, etc.

Your blend of talent

This position could be right for you if you:

• Can demonstrate successful experience working within a Field Sales team, preferably On Trade focused. Specifically, you are results driven and can demonstrate strong understanding and delivery of your commercial strategy.

• Are computer and system literate, with successful experience in using and developing Field Sales technology, including Sales Force Automation and the Salesforce platform

• Are analytical with strong Excel and BI skills and can demonstrate your ability to manage data turning it into compelling insights and action.

Our mix of benefits

For your health, we offer private medical insurance, critical illness cover and an optional healthcare cash plan and dental insurance.

Our lifestyle benefits options include 28 days’ annual holiday, your employee pension, share incentive plan, family care, season ticket loans, free mortgage advice, payroll giving and more!

You can access lots of gifts & discounts, including an allowance each year to spend on our brands in our staff shop and employee discounts from a range of high street retailers.

We have regular events in our very own office bar, employee-run networks, a culture of flexibility and trust and a variety of tools and resources to help you focus on your wellbeing and mental fitness.

Conviviality: the Pernod Ricard Way

We have our own way of doing things. We call it conviviality! It’s our way of being, and something unique you feel and experience when working for Pernod Ricard.

We’re committed to conviviality, and with this, you’ll be Proud to Belong to our Pernod Ricard family. You’ll be Empowered to Perform, supported to succeed, and acknowledged for the value you bring.

We combine all this with our Commitment to Care: we are unlocking the magic of human connection to transform our industry and make a positive impact on the world though our strong focus on sustainability and responsibility.

We’re committed to diversity and inclusion

People are at the heart of everything we do at Pernod Ricard and are the foundation of our collective spirit as ‘Créateurs de Convivialité’.

We promote diversity and inclusion throughout our business and supply chain. In our teams, we proactively foster a diverse work force and an inclusive culture – an environment where we can truly be ourselves. 

We will assess your application for this role based on your skills, experiences and achievements, not your gender, age, ethnic or educational background or any other such factors. Please feel free to leave these off your CV and application form if you so wish.

Similarly, if you would like to discuss opportunities for flexible working or require accommodations or support to complete our application process, please let us know.

Responsible drinking

As ‘Créateurs de convivialité’, we want to turn social interactions into genuine and friendly experiences of sharing and wellbeing.

In our culture, we want to create diverse teams in which our differences contribute to our success. Therefore, all are welcome at Pernod Ricard, regardless of your religious beliefs or personal choices on the consumption of alcohol.

In our business, we work together with industry members, civil society, governments, local authorities and UN bodies to promote responsible drinking. 

Job Posting End Date:

2025-12-03

Target Hire Date:

2026-02-23

Target End Date:

2027-03-27