Commercial Marine Specialist

Are you ready for what’s next?  

Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond.  Brunswick believes “Next Never Rests™,” and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation. 

Position Overview:
Navico Group is looking for a Commercial Marine Specialist to support our global commercial marine customers. This role is ideal for a skilled marine electronics professional who thrives in a fast-paced, customer-focused environment and enjoys solving complex technical challenges.

In this role, you will:

• Serve as a key contact for commercial service operations, helping coordinate service orders, logistics, and technical support.
• Support customer satisfaction by assisting with escalations, working closely with authorized service agents, and ensuring timely resolution of service issues.
• Perform remote troubleshooting, document cases in CRM systems, and analyze service trends to improve support quality.
• Collaborate with internal teams to enhance training materials, service documentation, and operational processes.

This is a hands-on technical role with global exposure, offering the opportunity to make a direct impact on customer experience and contribute to Navico Group’s reputation for excellence in marine electronics.

Essential Functions:

• Technical Mastery: Deep experience in marine navigation and electronics (installation, diagnostics, NMEA CAN-BUS, RADAR, and Autopilot.), with certifications like ABYC, NMEA, MEI, and ideally FCC GROL or GMDSS.
• Customer-Centric Leadership: Proven ability to manage service escalations, coordinate with global partners, and deliver high-touch support.
• Operational Agility: Skilled in ERP systems (SyteLine), CRM platforms (Microsoft Dynamics), and logistics coordination.
• Global Perspective: Willingness to travel (50%), handle international documentation, and support diverse customer bases.
• Collaborative Spirit: Strong communicator, team player, and proactive problem-solver with a bias for action and ownership mentality.

Required Qualifications: 

• 4+ Year of experience in installation, repair, maintenance, and support of Commercial Marine navigation and communication equipment
• Practical computer application literacy (including Microsoft Office Suite, ERP System, and ability to learn internal systems)
• High-School Diploma/GED
• ABYC, NMEA, and MEI Certified
• Mastery of Basic Marine Electronics installation practices
• Ability to travel domestically and internationally
• Ability to acquire a TWIC (Transportation Worker Identification Credential)
• Prior Experience with Navico Support or Simrad On-Board Service
• Ability to Lift 50lbs

Preferred Qualifications

• FCC: GROL License
• GMDSS (DM) License
• Bilingual in Spanish and English
• Familiar with Navico Gyro Exchange Program
• Ability to process Customs Documents and Information for International Return

Working Conditions:

• Mainly Indoors in a seated position
• Some outside in varying weather conditions
• Ability to stand for longer periods of time onboard boats
• Travel up to 50% of the time

The anticipated pay range for this position is $57,700 – $104,300 annually. The actual base pay offered will vary depending on multiple factors including job- related knowledge/skills, relevant experience, business needs, and geographic location. In addition to base pay, this position is eligible for an annual discretionary bonus.

At Brunswick, it is not typical for an individual to be hired at or near the top end of the salary range for their role. Compensation decisions are dependent upon the specifics of the candidate’s qualifications and the business context.

This position is eligible to participate in Brunswick's comprehensive and high-quality benefits offerings, including medical, dental, vision, paid vacation, 401k (up to 4% match), Health Savings Account (with company contribution), well-being program, product purchase discounts and much more. Details about our benefits can be found here.

Why Brunswick: 

Whatever tomorrow brings, we’ll be at the leading edge.  As the clear leader in the marine industry, we're committed to our values and supporting our exceptional people.  We offer valuable benefits including a competitive 401(k) plan with company match, health benefits, paid time off, a robust Wellness Program, and much more.   In addition, we’re proud of being recognized for making a splash with numerous awards! 

Next is Now!  

We value growth and development, recognizing that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying.

Brunswick is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by federal, state, or local law.  Diversity of experience and skills combined with passion is key to innovation and inspiration and we encourage individuals from all backgrounds to apply.  If you require accommodation during the application or interview process, please contact hrsharedservices@brunswick.com for support. 

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Brunswick does not accept applications, inquiries or solicitations from unapproved staffing agencies or vendors. For help, please contact our support team at: hrsharedservices@brunswick.com or 866-278-6942.

All job offers will come to you via the candidate portal you create when applying through a posted position through https:///www.brunswick.com/careers.  If you are ever unsure about what is being required of you during the application process or its source, please contact HR Shared Services at 866-278-6942 or HRSharedServices@brunswick.com.

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