Key Responsibilities:
- Sales leadership / field team orchestrator (30%)
- Line management of 2 Customer Account Managers (CAMs)
- Coach CAMs in developing account plan and orchestrate field teams (CAMs & MSLs) in the plan implementation
- Drive achievement of team performance and KPI objectives
- Support CAMs and MSLs in removing barriers to performance
- Drive field omnichannel execution, ensuring alignment between marketing-led, CAM-led and MSL-led contents
- Care pathway management (20%)
- Map out opportunities and barriers along the HIV patient journey at HIV Reference Centers (HRCs)
- Work with hospital stakeholders to develop partnerships/projects to help improve HIV care pathway, esp. related to LAI implementation
- Lead cross functional team and agencies to deliver the care pathway solutions
- National event management (20%)
- SPOC for national events and EU/global-driven events. Note: regional events are led by respective CAMs.
- Lead quarterly meetings with the marketing and medical teams to align quarterly priorities for field teams that require collaboration from the cross functional team
- Coordinate with marketing and medical teams on HCP involvement in various local, national, EU/global activities, e.g. meetings, AdBoards, interviews, etc. to ensure involvement of the right HCPs in the right activities
- Review and approve commercial activities, incl. events, sponsorships, etc.
- Voice of the field (20%)
- Participate in business planning, pre-QPR, pre-DRM and other strategic planning processes to ensure field insights are taken into account in decision making
- Provide input on marketing materials to ensure relevance with field reality
- Collaboration and alignment with marketing and medical teams in the preparation of team meetings
- Capabilities (10%)
- Contact person for Hub capability lead on sales capability building programs
- Lead the implementation of global/regional L&D programs for the LOC
Qualifications:
- 7+ years of experience in pharmaceutical sales/marketing/medical/market access roles, at least 2 years of which is in sales leadership.
- Proven leadership capabilities. Able to drive team performance in a caring, empowering and inclusive way.
- Experience and confidence in engaging complex hospital stakeholders (e.g., Heads of Service, nurse coordinators, pharmacists, pathway coordinators).
- Ability to manage complex projects involving multiple stakeholders
- Advanced communication and influencing skills – both externally and internally
- Professional proficiency in English. Fluent in French and/or Dutch and good understanding of both.
Other requirements:
- This is a field-based role. Travel across Belgium for coaching, care pathway projects, team meetings, etc is required (20-30%).
- To ensure strong collaboration with office teams, this role will require the candidate to be in the office at least 1-2 days/week
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If you have a disability and require assistance during the course of the selection process, you will have the opportunity to let us know what specific assistance you require in order to make suitable arrangements.
Why GSK?
Uniting science, technology and talent to get ahead of disease together.
GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.
People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.
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