Commercial Lines Account Manager

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Commercial Lines Account Manager to join our growing team in Phoenix, AZ! 

As the Account Manager for an assigned book of business, use appropriate judgment and decision-making skills to provide service for customer accounts and transactions, in support of the production and retention of the business. The Account Manager is responsible for building, expanding, and solidifying relationships with clients at all levels within the company and leading appropriate resources to address the client’s needs, including risk identification and resolution of underwriting or policy issues, accounting issues, claims issues, etc.    

How You Will Contribute:  

• Working on CISR or CRIS Designation Program  

• Summary of insurance 

• Insurance Coverage Review – Prepare with a summary & give to the producer for completion with the insured 

• Obtain exposure and operation updates from the client or producer 

• Get renewal applications and copies or prior applications 

• Order current loss runs, and other documents needed in the renewal/marketing process. 
• Submit to the marketing department with all required information  
• Make sure the Insurance Coverage Review is completed, returned and sent to the insured with an approved letter/email. 

• Bind coverage with the carrier(s) in accordance with the client’s instructions 

• Issue binders, auto id cards and order renewal certificates of insurance 

• Get Signed forms – including applications, non-admitted, Co. request forms, Supplemental applications etc. 

• Provide services or coordinate carrier services as needed 

• Other duties as assigned. 

Licenses and Certifications:  

• Property Casualty Licensed 

Skills & Experience to Be Successful: 

• High school diploma or equivalent 

• Associate's or bachelor’s degree in a business or finance-related discipline preferred 

• 3-5 years of insurance experience preferred 

• Proficient with MS Office Suite 

• Exceptional telephone demeanor 

• Ability to maintain a high level of confidentiality 

#LI-KM1

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance  
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement 
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. 

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself  

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.