Commercial Director, Global Travel for Meetings

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

The Commercial Director, Global Travel for Meetings (T4M) will report into the Vice President, Global Business Enablement, Centers of Excellence and Travel for Meetings focused on the growth and expansion strategy and execution for global Travel for Meetings / Group Travel. This requires an innovative consultative leader that possesses strong sales and collaboration acumen.  The role also requires formidable leadership skills to guide a team to embody the above. Success in this position will be measured by revenue growth, profitability, customer satisfaction and employee engagement.

What you will do:

The Commercial Director, Global Travel for Meetings will be responsible for driving the growth of the T4M/Group Travel business.

• Accountable for T4M client acquisition goals in collaboration with the various GBT sales and account management teams.
• Develop creative value pricing strategies for new or existing accounts that contribute to the profitability of the segment.
• Build strong relationships with clients, BT sales and client management as well as M&E sales and account management..
• Expand relationships with internal business partners across the GMN organization to drive cross-selling.
• Interface with T4M Operations.
• Oversee AOP targets for T4M revenues, including both new business development and expansion targets.
• Lead a highly engaged commercial team to deliver strong new sales and expansion growth as well as positive engagement scores and high satisfaction from customers.

What we're looking for:

• Must minimum 10 years of global management experience.
• Existing knowledge of Business Travel and/or Meetings & Events, as well as proven consultative leadership and sales experience.
• Strong financial acumen and analytical mindset required to leverage the key drivers of profitability.
• Drive results by challenging the status quo, championing new initiatives and implementing effective processes.
• A sophisticated range of communication and presentation skills to present T4M’s value proposition in a simple and compelling way to a wide variety of audiences.
• Ability to manage complexity of needs and provide appropriate prioritization to ensure client needs are addressed.
• Inspirational leader able communicate, motivate, and effectively lead change with all levels of employee seniority.
• Highly collaborative with proven success working in matrixed environments.
• Fluency in English required.  Multilingual is a plus.
• Must be able to travel up to 25% of the time.

#AmexGBT

Location

United Kingdom

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

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Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!