About Working at Commerce
Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn’t stop there. Our culture is about our people, the ones in our communities and the ones that work with us.
Here, you’ll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You’ll have the space and resources to grow into the best version of yourself. Because our number one investment is you.
Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let’s talk.
Compensation Range
Hourly: $26.70 - $31.50 (Amount based on relevant experience, skills, and competencies.)About This Job
The main purpose of this job is to provide support to a team of commercial calling officers and portfolio managers that service diverse and complex commercial relationships. The position will also interact with customers on a daily basis regarding service and support issues with a resulting high level of customer satisfaction.
Essential Functions
Serve as primary contact for loan portfolio issues and provide support to middle and upper level department colleagues
Contact customers, resolve account issues, and process paydowns/advances
Assist with the preparation of closing documentation, including complex and legally prepared documents
Coordinate new openings, overdrafts, and wire transfers for Account Officers
Review documentation exceptions for assigned Officers
Contact customers to receive updated financial information
Assist in the preparation of Loan Committee materials and other management reports
Maintain routine customer correspondence, filing and other departmental documentation
Assist with identifying and referring cross-selling opportunities
Deliver client support by coordinating meeting and event logistics and performing administrative tasks that maintain an efficient, client-focused office environment
Perform other duties as assigned
Knowledge, Skills & Abilities Required
Strong loan documentation knowledge
Ability to maintain confidentiality
Excellent customer service skills
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Intermediate proficiency with Microsoft Word, Excel and Outlook
Education & Experience
Associate’s degree or equivalent combination of education and experience required
2+ years banking experience required
For this position, federal regulations require Commerce Bank to prepare an investigatory consumer report which will disclose credit history. If you express interest in and are considered for this position, you will be asked to authorize that report.
*** For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the Commercial Banking Specialist job and contemplates a wide range of factors that are considered in making compensation decisions, including but not limited to location, skill sets, education, relevant experience and training, licensure and certifications, and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable differentials (geographic, bilingual, or shift) that could be associated with the position or where it is filled. At Commerce, compensation decisions are dependent on the facts and circumstances of each situation. A reasonable estimate of the current base pay is $26.70 to $31.50 per hour.
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The candidate selected for this position may be eligible for the following employment benefits: employer sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, and paid personal time. In addition, we offer career development, education assistance, and voluntary supplemental benefits. Click here to learn more.
Location: 8001 Forsyth Blvd, St. Louis, Missouri 63105Time Type:
Full time