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The Collector is responsible for collections of outstanding accounts receivable and all other aspects of collections resulting in a reduction of delinquency for assigned regions while working in partnership with branch management and collectors to achieve maximum results.Location:
10236 Fisher Ave
Tampa, Fl 33619
Essential Duties & Responsibilities:
Manage AR Aging report for locations and subsidiaries assigned, as well as escalated accounts/invoices from branches that need a higher level of collection. This effort will be through direct calls and emails with customers.
Prepare FDL letters and request attorney FDLs as needed and recommend accounts for third-party collection and/or write-off.
Communicate with Collections Manager about status of past due accounts or situations where additional leverage is needed to obtain the desired outcome of collection efforts.
Monitor and resolve financial discrepancies.
Maintain notes on accounts to reflect collection efforts.
Work returned statements as needed to collect outstanding debt, obtain updated contact information, and update ERP systems with current information.
Ensures the security and privacy of customer information and files.
Performs other related duties as assigned.
Education/Qualification:
High school diploma or equivalent, bachelors or associates degree preferred, but not required
At least two years of experience in collection and credit work.
Excellent verbal and written communication skills.
Proficient in Microsoft Office Suite or related software.
Microsoft Navigator and/or Profit Zoom a plus.
Ability to work with a team and independently, in a fast-paced environment.
Basic understanding of statistics and data analysis.
Basic understanding of applicable state and federal collection laws including the Fair Debt Collection Practices Act and the Fair Credit Reporting Act.
Other Duties:
Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
Performs other duties as assigned.
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Benefits and Perks:
Excellent pay
Medical, dental, vision
Company paid life insurance
Company paid short-term disability
401K with employer match
Paid vacation and company holidays
Training and Career Development
Company vehicle (if job applicable)
Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees
Pye-Barker Fire and Safety is an Equal Opportunity Employer