Collections Senior Analyst

Responsibilities / Tasks

• Collection and maintenance of customer account (e.g track account status, report on outstanding balances, prioritize collection activity).
• Follow-up overdue accounts (e.g initiate demand letters, outbound phone calls to delinquent accounts, external debt collections, etc).
• Ensures compliance with credit and collections regulations and adherence to best practices.
• Analyzes credit history and information related to applications for credit and overdue/delinquent accounts. 
• Provides reporting on outstanding account balances, credit applications, and collection activity.
• Recommends terms and conditions pertaining to credit and debt repayment.
• Research credit history (e.g. collect personal/business data for analysis, credit report, etc.).
• Applying acceptable credit lines and payment terms to new customers and/or supplier accounts – reviewed and approval obtained from AR Credit Manager.
• Managing projects/processes, working independently with limited supervision.

Your Profile / Qualifications

• Degree in Accounting, Business Management, Finance, or related courses.

• At least 5-7 years of work experience in business to business collections, order entry, customer service, accounts payable, cash applications, or accounts receivable, preferably in a BPO or shared services industry

• Advanced proficiency in Microsoft Excel.

• Strong analytical skills with the ability to join disparate data into concrete client reports.

• Proficient in English. -Strong attention to detail. Effective communicator at all levels, both verbally and written.

• Proactive with excellent time management and organizational skills.

• Ability to work on nightshift (EST timezone)

Did we spark your interest?
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