Arrow

Collections Associate

ES-Alcobendas, Spain (Avenida de Europa) Full time

Position:

Collections Associate

Job Description:

Richardson RFPD, an Arrow company, is highly specialized in RF, Wireless, IoT and Power Technologies products. Richardson has a rich history in distribution of electronic components in 35 locations across the globe. We are the leader in helping customers design-in the latest products and most innovative technology from the market. 

Find more information about us on our page: Home - Richardson RFPD

As a Collections Associate professional, you will join our Spain-based sales team at Richardson RFPD. This position plays a key role in contributing to efficient cash flow and working capital management by driving timely collections, resolving billing issues, and supporting credit-related activities.

English is crucial for this position.

This is an excellent opportunity for a junior or early-career professional with a background in Business Administration, Finance, or Accounting who is looking to develop within a global organization.

This role is open to:

  • Hybrid work from Madrid (2 days in the office, 3 days remote)

Key Responsibilities

  • Manage customer collections activities by proactively contacting accounts with outstanding balances and negotiating payment arrangements
  • Take ownership of large and strategic customer accounts, ensuring timely follow-up and resolution of urgent cases
  • Build and maintain strong relationships with customers to understand their needs and resolve payment-related issues effectively
  • Handle payment claims and disputes as a core responsibility, ensuring accurate and timely resolution
  • Review and release pending sales orders, coordinating closely with Sales teams and customers
  • Perform credit reviews for new and existing customers and recommend appropriate credit limits
  • Monitor customer accounts to identify opportunities for credit line increases and flag potential credit risks
  • Investigate and resolve outstanding credit and billing issues, collaborating cross-functionally with internal stakeholders
  • Support invoice management and processing, including manual uploads in customer-specific systems (e.g., INDRA)
  • Partner with Customer Service to resolve billing discrepancies, delivery documentation issues, and customer queries
  • Collaborate with international teams (including US-based credit teams) and local vendors regarding payments, supplies, and expenses
  • Ensure accurate and timely updates in internal systems and tools

Daily Activities

  • Collections and customer follow-ups  
  • Invoice processing and uploads, including customer-specific platforms
  • Ongoing communication with customers, Sales, and internal teams
  • Monitoring and prioritizing high-risk and urgent accounts
  • Supporting issue resolution related to billing, documentation, and payments

Candidate Profile

  • Bachelor’s degree in Business Administration, Finance, Accounting, or a related field
  • Previous experience in collections, finance, or administrative roles is an advantage (This role is open to junior candidates as well)
  • Strong analytical and numerical skills with attention to detail
  • Solid organizational skills and ability to manage multiple priorities
  • Proactive mindset with strong problem-solving capabilities
  • Ability to work effectively in a fast-paced, international environment

Language Requirements

  • English: Fluent / near-native (mandatory)
  • Spanish: Native

What We Offer

  • Hybrid work model (2 days in the office, 3 days remote)
  • Opportunity to work in a global, multicultural environment
  • Exposure to international stakeholders and processes
  • Career development opportunities within finance and credit management
  • Dynamic and collaborative team culturePrincipio del formulario

Richardson RFPD is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all employees are empowered and respected. Interested? We’d love to hear from you. Apply today and join our growing team!

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Location:

ES-Alcobendas, Spain (Avenida de Europa)

Time Type:

Full time

Job Category:

Accounting/Finance