Position:
Collections Associate
Job Description:
Richardson RFPD, an Arrow company, is highly specialized in RF, Wireless, IoT and Power Technologies products. Richardson has a rich history in distribution of electronic components in 35 locations across the globe. We are the leader in helping customers design-in the latest products and most innovative technology from the market.
Find more information about us on our page: Home - Richardson RFPD
As a Collections Associate professional, you will join our Spain-based sales team at Richardson RFPD. This position plays a key role in contributing to efficient cash flow and working capital management by driving timely collections, resolving billing issues, and supporting credit-related activities.
English is crucial for this position.
This is an excellent opportunity for a junior or early-career professional with a background in Business Administration, Finance, or Accounting who is looking to develop within a global organization.
This role is open to:
- Hybrid work from Madrid (2 days in the office, 3 days remote)
Key Responsibilities
- Manage customer collections activities by proactively contacting accounts with outstanding balances and negotiating payment arrangements
- Take ownership of large and strategic customer accounts, ensuring timely follow-up and resolution of urgent cases
- Build and maintain strong relationships with customers to understand their needs and resolve payment-related issues effectively
- Handle payment claims and disputes as a core responsibility, ensuring accurate and timely resolution
- Review and release pending sales orders, coordinating closely with Sales teams and customers
- Perform credit reviews for new and existing customers and recommend appropriate credit limits
- Monitor customer accounts to identify opportunities for credit line increases and flag potential credit risks
- Investigate and resolve outstanding credit and billing issues, collaborating cross-functionally with internal stakeholders
- Support invoice management and processing, including manual uploads in customer-specific systems (e.g., INDRA)
- Partner with Customer Service to resolve billing discrepancies, delivery documentation issues, and customer queries
- Collaborate with international teams (including US-based credit teams) and local vendors regarding payments, supplies, and expenses
- Ensure accurate and timely updates in internal systems and tools
Daily Activities
- Collections and customer follow-ups
- Invoice processing and uploads, including customer-specific platforms
- Ongoing communication with customers, Sales, and internal teams
- Monitoring and prioritizing high-risk and urgent accounts
- Supporting issue resolution related to billing, documentation, and payments
Candidate Profile
- Bachelor’s degree in Business Administration, Finance, Accounting, or a related field
- Previous experience in collections, finance, or administrative roles is an advantage (This role is open to junior candidates as well)
- Strong analytical and numerical skills with attention to detail
- Solid organizational skills and ability to manage multiple priorities
- Proactive mindset with strong problem-solving capabilities
- Ability to work effectively in a fast-paced, international environment
Language Requirements
- English: Fluent / near-native (mandatory)
- Spanish: Native
What We Offer
- Hybrid work model (2 days in the office, 3 days remote)
- Opportunity to work in a global, multicultural environment
- Exposure to international stakeholders and processes
- Career development opportunities within finance and credit management
- Dynamic and collaborative team culturePrincipio del formulario
Richardson RFPD is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all employees are empowered and respected. Interested? We’d love to hear from you. Apply today and join our growing team!
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Location:
ES-Alcobendas, Spain (Avenida de Europa)
Time Type:
Full time
Job Category:
Accounting/Finance