At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.
Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture.
Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?
We offer excellent benefits and perks including one free meal per shift and free theme park access.
We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.
We embrace diversity at our core and offer the opportunity for all team members to reach their potential.
We invest in training and development opportunities for all team members.
We promote social responsibility by being a good neighbor in the community.
We care for you, just as we care for others.
About Loews Portofino Bay Hotel
Join the team at this Italian-inspired hotel that is a re-creation of the seaside village of Portofino, Italy.
Who We Are: Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here; you’ll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
What We Offer:
Competitive health & wellness benefits, 401(k) & company match
Paid Sick Days, Vacation, and Holidays, Paid Bereavement
Pet Insurance and Paid Pet Bereavement
Training & Development opportunities, career growth
Tuition Reimbursement
Team Member Hotel Rates, other discounts, perks and more
What We’re Looking For:
Experienced bar service professional able to deliver exceptional guest experiences by taking orders, serving food and beverages, and fostering a warm and vibrant atmosphere. With in-depth knowledge of menu offerings, beverages, and cocktails, this role enhances the dining experience through personalized interactions with guests. Collaborating closely with bartenders and team members, the Restaurant Bar Server plays a pivotal role in ensuring seamless service and creating memorable moments.
Who You Are:
Service-oriented professional with exceptional communication skills.
Detail-driven team player dedicated to delivering memorable guest experiences.
Proactive problem solver with a focus on exceeding guest expectations.
Adaptable and dependable in fast-paced, dynamic environments.
Collaborative and enthusiastic, fostering a positive team atmosphere.
Veterans and military spouses are encouraged to apply.
What You’ll Do:
Greet guests warmly, present menus, and offer personalized food and drink recommendations.
Take accurate orders, noting special requests or dietary needs, and relay them to the kitchen or bar.
Serve food and beverages promptly, ensuring quality and presentation meet standards.
Check on guests during their visit to ensure satisfaction and address any needs.
Refill drinks and anticipate guest requirements for a seamless experience.
Maintain knowledge of the menu, including specials, pairings, and preparation methods.
Answer guest inquiries about food, beverages, and cocktails with confidence.
Process guest payments accurately and efficiently, handling cash and card transactions.
Collaborate with bartenders, kitchen staff, and team to ensure smooth operations.
Set up and break down the bar and dining areas, restocking and organizing supplies.
Keep tables, seating areas, and menus clean and tidy throughout service.
Respond to guest feedback or concerns professionally to ensure a positive experience.
Assist in resetting the dining area for the next service to maintain a welcoming environment.
Other duties as assigned.
Your Qualifications Includes:
Full-service restaurant experience required.
Strong understanding of menu offerings, service etiquette, and guest engagement.
Excellent guest service skills.
Basic proficiency with POS systems for order entry and processing.
Ability to stand, stoop, bend and lift items weighting up to 50 pounds repetitively.
Proven experience working in high-volume Food and Beverage operations preferred.
Strong organizational skills.
Excellent customer service skills.
Excellent English communications skills, written and verbal required.
Ability to work flexible schedule to include AM/PM, weekends and holidays required.
High school diploma or equivalent.