CMD - Event Coordinator - Associate

Work as part of a team of problem solvers to help deliver, execute and manage all in-person, hybrid and virtual events from concept to completion in line with PwC brand, standards, and relevant policies and processes. 

This position ensures the seamless operation of the Experience Centre and the successful delivery of corporate events (virtual, hybrid, and in-person). The role combines facility coordination, event logistics, and technical support to create an exceptional client experience. 

Role Description 

Responsibilities:   

• Experience Centre Operations 

• Coordinate maintenance requests and track resolutions. 

• Ensure cleanliness and presentation standards; liaise with cleaning services and assist when necessary. 

• Manage water supply and stock levels for workshops and events. 

• Prepare spaces for sessions, ensuring all materials and equipment are ready. 

• Event Coordination 

• Plan, organise, and execute events from conception to completion. 

• Sourcing and booking of venues and other services (catering, AV, technical requirements,) and includes initial site visit/meeting. 

• Meeting with internal suppliers and sourcing external vendors 

• Communication and coordination with all suppliers and vendors - venue, technical equipment / AV, marketing team, digital team, programme material, speakers. Promotional items etc. 

• Sourcing décor, entertainment, programme material, promotional items etc. 

• Other event-related activities as required (packing conference and event packs, wrapping/packaging gifts and parcels, preparing name tags, putting up, taking down and transporting banners, etc). 

• Continuous communication with clients on updates, concerns, and arranging pre-event briefings, dry-runs, and post-event debriefings 

• Effective monitoring and reporting on key objectives of the event 

• Keeping the national events calendar up to date 

• Maintaining a comprehensive and categorised invitee database and providing function statistics/metrics. 

• Technical Support 

• Operate AV systems and troubleshoot technical issues during workshops and events. 

• Manage virtual and hybrid platforms, remote dial-ins, and presentations. 

• Conduct pre-event briefings, dry runs, and post-event debriefings. 

Key Competencies and Attributes 

Knowledge, skills and abilities 

• Technical proficiency in AV systems and video conferencing tools. 

• Customer service orientation and attention to detail. 

• Basic budgeting experience. 

• Computer literacy (Microsoft Office: MS Word, MS Excel, MS PowerPoint). 

• Strong client service orientation. 

• Strong communication and interpersonal skills. 

• Strong time management skills. 

• Diversity and understanding of cultural differences 

• Assertive and diplomatic. 

• Ability to work independently (assist with and/or run with projects and ensure implementation thereof). 

• Well organised and detail oriented. 

• Ability to think on feet and be able to solve problems that may arise during events 

• Team player and good negotiation skills 

• Adhere to tight timelines 

• Professional, with the ability to multitask and prioritise.  

• Ability to adapt to change. 

• Adaptable and creative. 

• Able to deliver high quality work. 

• Ability to build relationships at all levels within the organisation. 

• Drive and energy. 

• Ability to work after hours, when needed, to affect changes, resolve incidents or attend events. 

• Own transport and valid driver’s licence. 

Qualification & Experience Requirements 

• Matric and relevant diploma/qualification. 

• Up to 1 year of experience in event or conference management.