Program Engagement Coordinator
Care access
Country: United States of America
Location: Remote, US
Time Type: Full Time
Posted On: January 22, 2025
What We Do
Care Access is a unique, multi-specialty network of research sites that operates as one connected team of physician investigators, nurse coordinators, and operations managers. Our goal is to engage every healthcare professional in clinical research and to make clinical trials a care option for every patient. By removing this bottleneck, Care Access is helping accelerate the approval and delivery of critical and life-saving therapies.
Who We Are
We care. Our people are the engines behind our mission: to revolutionize access to clinical trials for the benefit of patients everywhere. We care for one another, find new ideas to accelerate medicine, and seed a long-term impact for generations.
Position Overview
Reporting to the Manager, Loyalty Marketing the Program Engagement Coordinator will play a key role in supporting the Care for Friends Ambassador (Patient Referral) Program. This individual will manage program-related email communications, ensure prompt and solution-oriented responses, and assist with problem-solving to meet the needs of program participants. As a liaison between Care Access and program ambassadors, the specialist will provide exceptional customer service to maintain engagement and satisfaction.