Primary Details

Time Type: Full time

Worker Type: Employee

The Opportunity: This role is responsible for leading essential process documentation and project implementation of functional and technical solutions by collaborating with business partners to gather business requirements, providing expertise and guidance and helping execute plans to enhance business capability, achieve results and support organizational growth.

• Location/Work Arrangement: This role requires hybrid presence (2-3 days/week) in our Sun Prairie, WI office.

• The starting salary range for this role is between $103,000-$155,000, depending on experience.

Your New Role:

• Build implementation and improvement plans by eliciting complex business requirements from stakeholders to define business needs, evaluate requirements and desired outcomes, analyze gap between current and future state, establish target objectives and recommend innovative solutions
•Translate complex business needs into action plans by evaluating and reviewing research and needs analyses, escalating questions and clarifying issues to create strategic action plans for effective solutions
•Analyze, document and communicate impact of change by collaborating with multiple key stakeholders to review information needs and functional requirements, define complex costs, schedule timeline and evaluate interdependencies to develop documentation for key stakeholder engagement
•Partner with developers and subject matter experts by regularly communicating to share technical vision, analyze tradeoffs between usability and performance needs and gather information to meet requests within area of responsibility and achieve departmental service level agreements
•Drive continuous improvement by assessing alignment of current process, program and systems to business requirements and capitalizing on opportunities for standardization, increased efficiency, cost reduction, increased quality and improved user experience to enhance performance of position, team and company
•Guide end-users by reviewing requests, aligning process changes with business requirements and overseeing and contributing to team development of thorough process documentation to deliver effective and appropriate solutions
•Identify training requirements for areas of responsibility by building training plan, supporting development of training materials and leading training for assigned projects as required
•Identify and eliminate risks to complex change implementation by planning user acceptance testing, ensuring developers understand requirements, coordinating users, executing tests, monitoring test completion and managing issue resolution to support alignment with desired outcomes
•Mentor junior analysts by actively coaching project performance, providing feedback and assuming team leadership duties as required to ensure alignment with key stakeholder needs and effectiveness of team initiatives
•Manage budgeted resources by anticipating expenditures, accurately forecasting resource needs/costs and properly accounting for expenses to meet requirements and achieve fiscal responsibility

Required Education

• Bachelor's Degree or equivalent combination of education and work experience

Preferred Experience

•     7 years relevant experience

•     Experience with Digital Transformation and Underwriting Projects

•     Background in Form Development

•     Background being part of an Agile team

•     Experience as a Product Owner

•     Experience working with external vendor

•     Able to interact with and present ideas, strategies and results to Executive Management

Preferred Competencies/Skills/Knowledge

• Draw conclusions from relevant and/or missing information; understand the complex principles underlying the relationship among many facts and apply this understanding when solving problems
•Identify and articulate improvement opportunities and translate them into tangible business deliverables; define scope for complex projects and initiatives
•Foresee potential obstacles and challenges, identifying root cause and strategizing plans to address
•Effectively present thoughts to influence and persuade organizational leaders and key stakeholders to adopt innovative recommendations
•Utilize advanced written and oral communication skills to inform key stakeholders inside and outside the organization
•Manage large scale and high-impact projects; facilitate project planning meetings with key stakeholders
•Develop and monitor strategic plans for resource acquisition; maintain accountability status for project execution
•Navigate organizational structure by networking and building relationships with senior leaders among multiple business units
•Mentor others by providing guidance and encouragement
•Understand the needs and goals of a customer and actively look for ways to meet them; establish a high degree of trust and credibility with others
•Provide vision and think creatively and innovatively; share information to achieve synergy
•Leverage financial and business acumen
•Adapt and be flexible in a complex, changing environment
• Advanced working knowledge of needs analysis best practices and procedures
•Advanced working knowledge of requirements management methodology
•Terminology, function and fundamental capabilities of common computer, software, information and communication technology devices, components, and concepts
•Advanced working knowledge of relevant systems and system capabilities for business needs
•Advanced working knowledge of new and emerging tools and technologies relevant to the line of work
•Advanced working knowledge of project management principles and methodology
•Principles and concepts related to the insurance industry

Why Join Us?

This is a unique opportunity to become a key contributor to our global tax team, driving innovation and excellence in state and local tax processes.  We value professional growth, cross-functional collaboration, and leadership development, creating an environment where innovation thrives and your impact is recognized.

Compensation Package: The salary range for this role is provided above. This is the national range for location(s) listed. The salary offer will be decided based on the role's complexity, its location, and the candidate’s professional background, including their education and experience. Beyond the base salary, regular full-time and part-time employees will also be eligible for QBE’s annual discretionary bonus plan based on business and individual performance. We encourage all candidates to apply, even if their salary expectations fall outside of this range, as we are committed to finding the right fit for our team.

QBE Benefits: We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to:

• Hybrid Working – a mix of working from home and in the office
• 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
• Competitive 401(k) program with company match up to 8%
• Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
• Tuition Reimbursement for professional certifications, and continuing education
• Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community

To learn more, click here: .

Why QBE?  What if you could have a positive impact – at work and in the world?

At QBE, we’re enabling a more resilient future – for our customers, communities, environment, and for our people. We’re building momentum to achieve something significant and know our people are at the center of our success.

Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. And our international scale means we’re big enough for your ambitions, yet small enough for you to make a real impact.

Join us now, so you can be part of our success – and we can be part of yours!

Commitment to Diversity

QBE is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with QBE, please inform our Talent Acquisition team to let us know the nature of your accommodation request and your contact information.

Equal Employment Opportunity:

QBE provides equal employment opportunities to applicants and employees without regard to race; color; gender; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; protected veteran status; or disability or any other legally protected status.

Skills:

Analytical Thinking, Coaching, Critical Thinking, Customer Value Management, Global IT Infrastructure, Information Technology Applications, Intentional collaboration, Managing performance, Prioritization, Process Mapping, Risk Management, Stakeholder Management, Team Development, Team Management, Waterfall Project Management

Application Close Date: 19/12/2024 11:59 PM

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.