Being a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things. If you’re not afraid of taking on big challenges and redefining the future, you belong with us. You’ll get to work with people who will encourage you to reach new heights. We like to keep things fun, ask questions and learn together.

 

We are a big (and growing!) family. Overall we serve more than 670,000 people across Canada through Equitable Bank, Canada's Challenger Bank™, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $125 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform () one of the top banks in Canada on the Forbes World's Best Banks list since 2021. 

The Renewal Specialist is responsible for establishing and maintaining a professional relationship with borrowers and/or brokers whose mortgages are approaching maturity. They must review each individual file, assess clients’ needs, provide necessary information and negotiate renewals with the ultimate goal of retention, while adhering to the bank’s set policies and procedures.

Le spécialiste du renouvellement des prêts hypothécaires doit établir et maintenir une relation professionnelle avec les emprunteurs et/ou les courtiers dont les prêts hypothécaires arrivent à échéance. Il doit examiner chaque dossier individuel, évaluer les besoins des clients, fournir les renseignements nécessaires et négocier des renouvellements dans le but ultime de conserver les clients, tout en respectant les politiques et procédures établies par la banque.