Project Management Specialist II
Redwood credit union
Country: United States of America
Location: Napa, California
Time Type: Full Time
Posted On: December 13, 2024
At Redwood Credit Union we are on a journey to re-imagine the way we do business, and we can’t do it without you - our next great hire.
Since 1950, Redwood Credit Union has been helping people reach their financial goals and dreams with a focus on helping others. As a not-for-profit financial institution, our passion is for helping our Members meet their financial needs, whether it’s through better rates, low or no fees, or expanded services.
That people-first approach holds true for our employees, too. Our work environment is built on service and trust. It's all possible with a leadership team committed to hiring talented people and helping them develop their careers.
Redwood Credit Union is looking for Facilites Technician who will be responsible for managing complex, strategic projects with a focus on leading, planning, implementing, and executing projects. This role involves meeting commitments and communicating with sponsors, stakeholders, and management.
ESSENTIAL FUNCTIONS:
Project Management
• Manage assigned projects with varying degrees of complexity, including strategic projects, from initiation to closure.
• Accountable for project results and holding the project sponsor accountable to project results.
• Facilitate project initiation, including defining the project objective, scope, risks, and resource requirements.
• Resolve conflicts within the project team.
• Develop methods to monitor project progress and provide corrective supervision as needed.
• Work cross-functionally to solve problems and implement changes.
• Follow RCU’s project management methodology and ensure adherence to the methodology.
• Present oral and/or written reports defining plans, problems, and resolutions to appropriate levels of management.
• Proactively engage present and future stakeholders in design, priority setting, and implementation.
• Create a sense of belonging and ownership among team members; assemble a project team with the right mix of skills; coach and motivate team members; delegate responsibility; promote mutual support and interaction.
• Consult and provide advice, facilitate discussion, and resolve conflict; establish trust; build and use cross-functional relationships to accomplish work objectives.
• Ensure that project status, issues, and successes are communicated to the project team, stakeholders, sponsors, and all levels of management and documented appropriately.
• Address delicate situations and handle conflicts to maximize opportunity and minimize exposure to risk.
• Prioritize own and project work and anticipate consequences of actions, potential problems, or opportunities for change.
• Set and meet realistic project deadlines and communicate current and projected issues; escalate as appropriate.
• Understand how and when to escalate issues to higher levels; analyze risks and future impact of decisions.
• Make decisions and take timely independent action to achieve stated project priorities.
• Initiate and implement improvements to workflow and processes.
• Develop and maintain effective working relationships with the Executive team, Senior management, and team members through regular communication.
Project Support
• Support project owners in the development of project plans and milestones.
• Follow up with project owners to ensure all projects are on schedule and completed on time.
• Develop testing plans with project owners to ensure effective and timely testing.
• Ensure project owners develop communication plans and execute them prior to project roll-out.
• Recommend improved processes to enhance the overall efficiency and effectiveness of project planning across the organization.
• Provide training to project owners/managers on the project management process.
• Provide necessary support to the PGC, including agenda creation and meeting notes distribution.