Current employees: Please apply through the employee portal to be considered for this opportunity.

Pay Range:

$23.90 - $29.28 Hourly

Department:

Department of Community Services (DCS)

Job Type:

Regular Represented

Exemption Status:

United States of America (Non-Exempt)

Closing Date (Open Until Filled if No Date Specified):

December 22, 2024

The Opportunity:

*only apply for this position once*

OVERVIEW

In the Department of Community Services at Multnomah County, we look for people who can grow, think, lead, and inspire.  We have a culture that thrives on diversity and rewards commitment to public service.  We seek leaders, achievers, and doers who bring skill and passion to a challenging and evolving environment.

We are excited to announce that our Animal Services division is currently looking for experienced and self-motivated team players to join us as Animal Technician 2’s in our shelter in Troutdale, Oregon. We currently have three (2) full-time regular positions in our Animal Care unit, which focuses on either enrichment and daily care of pets, or providing adoption and/or admission of new incoming animals. Additionally, we have one (1) open position within our Animal Health unit. Our Animal Health team is dedicated to the day to day medical needs of the pets within our organization.

Do you consider yourself to be both an animal person and a people person? As an Animal Technician 2, you will support the program’s mission within the shelter. You will be self-motivated and organized with excellent listening and oral communication skills. Your curiosity about why animals behave the way they do and human-animal relationships will lead you to find the best solution possible for every issue you encounter. You’ll have top notch customer service skills and going the extra mile is just the way you do business. You’ll embrace the opportunity to interact with people from cultural backgrounds different from your own.

Animal Services is transforming its operations and approach to an equitable service model that focuses on under-resourced communities and removing barriers to pet adoptions or other placements. As part of this transformation, an Animal Technician 2 must be open to understanding culturally responsive practices and implementing changes in our operations that decrease the overall length of animal stays.

In this role, you will:

• Have the ability to promote a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds, and values
• Provide a high level of professional customer service and perform duties while working effectively with sometimes difficult clientele
• Have the ability to communicate in a friendly, open, and respectful manner in person, over the telephone, and via email
• Have strong animal handling skills and experience using low-stress techniques on unfamiliar animals
• Have the ability to gather and communicate medical and/or behavior information on animals in care to assist in proper placement of animals

Responsibilities:

• Provide daily care of a variety of different  animals within the shelter, including cleaning, feeding, and daily enrichment
• Facilitate introductions of pets to potential adopters, conduct any necessary consultations/conversations and show animals to prospective adopters
• Observing, identifying, and recording behavior information for animals in care, including levels of fear, anxiety, and stress.
• Perform admission exams for incoming animals to include vaccine administration and data entry
• Provide customer service via in-person, email, and phone to a wide variety of clients, including the general public, shelter staff, and shelter volunteers
• Maintain accurate and detailed records in the shelter database
• Assisting pet owners in locating and identifying lost animals

Additional duties in the Animal Technician role include, but are not limited to:

• Perform humane euthanasia of animals that are not appropriate for placement in the community for behavioral or medical reasons

Who Are We?
Multnomah County Animal Services (MCAS) has been recognized as one of the top performing shelters in the country for implementing innovative, progressive lifesaving programs for shelter animals and creating a safe, livable community for people and animals.  We are the only open door shelter in Portland and the primary agency responsible for lost pet care, animal abuse investigation, and animal rescue in Multnomah County. We also offer dog and cat licensing, lost and found pet services, and animal adoptions through our shelter in Troutdale, Oregon.

What We Can Offer You:
Imagine working to better the lives of people and animals, being challenged to help educate the community about animal welfare best practices, and developing your skills and experience. With us, you will be challenged. You will be encouraged to excel. You will be given the opportunity to build a rewarding career. And you will be proud to be a part of the Multnomah County Animal Services team, dedicated to providing equitable services to the public and ensuring high quality care for the animals in our shelter.

At Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our to see where Multnomah County is headed with these values.

Multnomah County offers an exceptional benefits package, including employer-funded retirement savings; health and dental insurance at very low cost to full-time employees and their dependents; paid parental leave; wellness programs; a focus on work-life balance; and much more. Find more details .

TO QUALIFY

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant:

• Associate's degree or equivalent (In lieu of a degree, we will consider equivalent years of related experience)
• One (1) year of experience working directly with companion animals in animal welfare, training, or other animal-related fields depending upon assignment, 
• Candidates may be required to pass a criminal background check, have a valid driver license, and /or additional training, licenses, or certificates.
• License or Certificate: Possession of, or ability to obtain within six (6) months of hire, a Euthanasia Technician certificate issued by the State of Oregon Possession

Preferred Qualifications/Transferable Skills*:
You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.

• Training or experience in low-stress animal handling skills, such as Fear Free or equivalent.
• Knowledge of animal behavior, breed identification, and basic animal health, including dog and cat anatomy and physiology
• Demonstrated experience working with the public, especially diverse populations, including providing information, resources, and counseling to resolve animal behavior concerns
• Demonstrated experience modeling inclusive behaviors and practices that create a sense of safety, trust, and belonging for co-workers and community members

*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.

SCREENING AND EVALUATION

The Application Packet:
Please be sure to provide all the materials below in your application submission:

1. Online application: Explain all related experience (paid or unpaid) and training in the education and work experience sections of the application.
2. Attach a resume: Please indicate how you meet the required minimum qualifications. Attach the PDF document to the on-line application. Be sure to explain in detail, including dates, all related work experience, paid or unpaid.

The Selection Process: For details about how we typically screen applications, review our overview of the . We expect to evaluate candidates for this recruitment as follows:

• Initial review of minimum qualifications
• Evaluation of application materials to identify the most qualified candidates
• Consideration of top candidates, which may include phone interviews, panel interviews, and/or additional testing
• Professional reference checks

This recruitment will be used to fill any current and future full-time, part-time, on-call, temporary and limited duration positions while the eligible for hire list is active.

ADDITIONAL INFORMATION
Type of Position: These hourly, union-represented positions are eligible for overtime.
Location: These positions work onsite at 1700 W Historic Columbia River Hwy, Troutdale, OR 97060
Schedule: Wednesday - Saturday 7:00AM - 5:30PM (Full Time)

Essential Employee

The county provides a wide array of services, including many emergency-related functions and other 
services essential to the public health and safety. Essential employees are required to report for duty 
regardless of decisions to close or curtail other county operations.

Equal Pay Law

Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.

Serving the Public, Even During Disasters
Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the page.

Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.

We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.

Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our for details about eligibility and how to apply.

Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.

Questions?

Recruiter:

Vlad Mirko

Email:

vlad.mirko@multco.us

Phone:

+1 (503) 3184861

Application information may be used throughout the entire selection process. This process is subject to change without notice.

Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.

Job Profile:

6065 - Animal Technician 2