Hiring.fm | Direct Job Opportunities from Top Employers

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.

Join us and play your part in something special!

This position will lead and oversee a team of training and change management professionals responsible for rolling out large-scale, Specialty-wide initiatives. This strategic role focuses on building and driving an organizational change strategy that aligns with Markel Specialty’s objectives, fostering a culture of adaptability and resilience. Achievement of early employee adoption, optimized learning cycles, content development, efficient communication methods and training facilitation are the focus areas for this position. The Director will collaborate with senior leadership to define and communicate the vision for change, oversee the development of comprehensive training, communication and change frameworks, and ensure the team has the resources and support needed to drive successful adoption of new processes, technologies, and behaviors across the organization.

Responsibilities:

Develop and implement systems training programs to help with smooth roll out and adoption of system changes with a broad range of learning solutions including e-learning, virtual, and instructor led environments; maintain and proactively manage a library of content to support seamless onboarding of new hires
Direct the design and implementation of comprehensive training programs, ensuring the team produces high-quality instructional materials, guides, and support resources.
Collaborate across Specialty Operations, and specifically the Process Excellence team, to facilitate the implementation of redesigned processes and workflows with the goal of driving increased adoption and ROI
Lead the development of communication strategies to promote engagement, transparency, and understanding, guiding the team to create effective, targeted messaging for diverse stakeholders.
Develop and communicate a high-level change management vision that aligns with Markel Specialty’s and the Markel Group’s overall strategy and supports long-term organizational transformation.
Oversee the creation of change strategies and frameworks, ensuring they address stakeholder needs, minimize resistance, and drive employee adoption.
Partner with senior leadership to assess readiness, align priorities, and communicate the organization’s change vision effectively across business units.
Establish metrics to measure the effectiveness of change initiatives, using data to provide executive insights and drive continuous improvement within the change management function.
Serve as a senior advisor to leaders and managers across the organization, empowering them with the knowledge and tools to support their teams through change.
Identify and mitigate risks associated with change initiatives, directing the team to develop proactive strategies and solutions.
Drive post-implementation assessments to capture learnings and ensure the team continuously improves future change processes.
Lead and mentor a team of training and change management specialists, providing strategic guidance, performance feedback, and opportunities for professional growth.

Key Requirements:

10+ years of experience in training development, facilitation and change management
5+ years of leadership experience, including managing teams and driving performance in change management initiatives.
Demonstrated success in developing and executing strategic change and communication plans across a large organization.
Proven ability to collaborate with and influence senior leaders to drive organizational transformation.
Experience with change management software and tools (e.g., ADKAR, Microsoft Teams, or similar platforms).

US Work Authorization

US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Who we are:

Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

We’re all about people | We win together | We strive for better

We enjoy the everyday | We think further

What’s in it for you:

In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work. 

We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life.

All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance.

We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.

Markel offers hybrid working schedules of 3 days in the office and 2 days remote.

Are you ready to play your part?

Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.

Caution: Employment scams

Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that:

All legitimate job postings with Markel will be posted on . No other URL should be trusted for job postings.

All legitimate communications with Markel recruiters will come from Markel.com email addresses.

We would also ask that you please report any job employment scams related to Markel to .

Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. 

Should you require any accommodation through the application process, please send an e-mail to the .

No agencies please.

Director, Change Management & Communications