Virtual Performance Coach

EXOS

Country: Malaysia

Location: Penang - Malaysia

Time Type: Full time

Posted On: November 18, 2024

Job Summary:

We are seeking a highly motivated and passionate Virtual Performance Coach to join our team. As a Virtual Performance Coach, you will provide personalized one-on-one coaching to clients through our holistic well-being app. Your primary responsibility will be to guide and motivate individuals in achieving their well-being goals, offering support, guidance, and accountability. The ideal candidate should have a strong background in health and fitness, excellent communication skills, and the ability to adapt to different client needs. Skills, behaviors, and mindset include but are not limited to:

Skills:
You efficiently design experiences with the users in mind
You deliver articulate and effective communications

Behaviors:
You influence others to achieve results
You develop an inclusive environment digitally

Mindset:
You are motivated by being part of a team
You are adaptable and able to adjust on the fly without getting tripped up

Responsibilities:

The primary responsibilities will include the following:

  • Instructs, motivates, and assists participants in a safe, legal, moral, ethical manner to achieve their goals.

  • Effectively deliver virtual programming including: 1:1 coaching sessions, educational webinars, live streaming classes (as needed), on demand content production (as needed), and other quality engagement activities delivered through our digital app. 

  • Conduct 1:1 coaching sessions to assess clients' goals, interests, current capacity, and health history. Then deliver effective recommendations (the “Gameplan”).

  • Update Gameplan and/or reevaluate clients as needed to ensure optimal outcomes. 

  • Maintain accurate records and documentation of client progress and feedback through the coach admin portal. 

  • Build and foster strong coach-client relationships.

  • Drive high levels of active engagement through utilization of in app messaging to continuously check progress and motivate your clients.

  • Ensures the basic level of Exos methodology is represented in their delivery of all virtual services.

  • Assist with the development of marketing assets as needed to promote the brand.

  • Maintain and foster a positive and inclusive community and culture reflective of Exos’ values.

  • Support achievement of client customer metrics

  • Perform all aspects of the position in a professional manner.

  • Follow established policies and procedures of the company.

  • Maintain professional credentials as required including attending necessary continuing education courses.

  • Some travel may be required

  • Other duties as assigned 

The Ideal Candidate Will Have:

  • Minimum of (2) two years experience coaching experience or completion of Exos Performance Internship

  • BA/BS in Kinesiology or Sports Science or related degree (Master’s Degree in Kinesiology, Sports Science, Rehabilitation or related field desired)

  • Currently hold industry certification, preferably NSCA-CSCS or NASM

  • Current CPR/AED/First Aid Certifications

  • Excellent video presence and presentation skills in both small and large group settings

  • Strong customer service skills where servicing the “client” is top priority

  • Energy and passion for helping others achieve their personal goals

  • Must be able to work independently with little daily supervision

  • Excellent communication skills, both verbal and written

  • Excellent computer skills including Microsoft Office Suite or related products

Other Preferred Qualifications:

  • Master’s Degree in Kinesiology, Sports Science, Rehabilitation or related field.

  • Currently hold industry certification, preferably NSCA-CSCS or NASM

  • Knowledge and application of EXOS methodology, products, and solutions

  • Experience teaching group fitness classes with emphasis on helping improve technique and ability

  • Ability to manage own schedule and balancing administrative responsibilities with client-facing services

WHO WE ARE 

For nearly 30 years, Exos has been dedicated to getting people ready for the moments that matter by promoting a holistic approach to health. As an elite coaching company, Exos applies its evidence-based methodology to programming designed to unlock the potential in everyone from corporate employees, to elite athletes, military operators, and beyond.

Simply put, we “get you ready” for the moments that matter — whether that’s striving to excel at work, or training for a major athletic event. How do we do it? Our employer solutions include fitness center management, on-site coaching and classes, and the Exos app, as well as immersive team-building experiences, executive coaching, and personal development programming. Our professional athlete training programs propel elite athletes to new heights in the NFL combine and NBA Draft each year, and our practitioner education courses and workshops provide industry professionals ongoing opportunities for development.

We’ve never been the type to accept the status quo. We’re all about studying, learning, innovating, and making waves. And we feel that it’s our responsibility to help others because we know there’s a better way. That better way is Exos Readiness.

We are an equal opportunity employer

EXOS is proud to be an equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We invite applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. Exos offers reasonable accommodations to job applicants with disabilities. 

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