Customer Service Representative - Las Vegas

Colibri group

Country: United States of America

Location: Las Vegas, NV

Time Type: Full Time

Posted On: November 18, 2024

At Colibri, culture is a critical part of our collective success, and we live our values everyday: Love, Joy,
Boldness, Teamwork and Curiosity. These values guide our interactions with each other, our customers,
and the community as a whole.

We have a rich and storied history. Colibri is one of the pioneers of online professional education,
introducing some of the first web-based professional education courses in 2001. Today, the company’s
family of brands are the leading online professional education platforms in their respective end-markets.
We proudly to serve >1 million customers annually and employ more than 1,500 mission-aligned
professionals. To learn more, please visit:

Position Overview
The Customer Service Representative position is support role for students and instructors, reporting to the Operations Manager. The primary responsibility of this role is to create a point of contact for our internal and external teams, supporting the daily facility needs, identifying and solving procedural issues with the Operations Manager, and creating raving fans of our customers and students by providing white glove customer service. Individuals in this role must be happy, patient, motivated, caring, and responsive to co-workers, students and customers, and are responsible for being the face of the school and creating a positive environment. This is an onsite position that requires schedule flexibility with some evenings.