Consultant, Records Management, Enterprise Channels

CIBC

Country: Canada

Location: Toronto, ON

Time Type: Full time

Posted On: October 16, 2024

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What you'll be doing

The Consultant, Records Management, Enterprise Channels is accountable for providing records and information/data management support to the Enterprise Channels Digital .com & Publishing team. The Lead will be responsible for organizing and maintaining data and records stored on the team’s SharePoint sites and other data and records repositories. The Lead will help identify records, and fulfill the duties of a Records Retention Coordinator as per CIBC standards. Additionally, the Lead will provide support in managing access to the systems controlled by Digital .com & Publishing.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

Key Accountabilities:

  • Manage the Digital .com & Publishing Records Repositories to ensure they are structured and maintained to CIBC standards. Duties also include working with stakeholders to identify records.

  • Perform quarterly reviews of team records to validate that they are being retained, preserved or destroyed according to CIBC records management policies. 

  • Assisting the SRO and Senior Manager, Digital .com & Publishing, Governance and Controls, with related governance activities, including records identification, access requests and attestations.

How you'll succeed

  • Support key regulatory and auditable processes:  You will manage our teams’ records repositories and assist in quarterly validation testing for retention, preservation and destruction of records and documents, as well as supporting our access control responsibilities. 

  • Work with a Cross Functional Team: You will provide records identification and support for team-members, stakeholders, and management.

  • Build Relationships: You will work closely and collaboratively with the Digital .com and Publishing team, Governance and Risk Controls, Internal Audit, as well as Lines of Business Partners to maintain high standards of records management across our digital properties.

  • Communication - Superior interpersonal and communication skills sufficient to convey or present factual and conceptual information on issues which require detailed explanation and interpretation

Who you are

  • You demonstrate 2-3 years of experience in records management, exposure to large data sets and good compliance knowledge.

  • You have a degree/diploma in Data Management or a related field, and relevant work experience

  • You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.

  • You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.

  • You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.

  • You're passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.

  • Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

  • We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

  • We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact

  • You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

  • We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 16th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Accountability, Analytical Thinking, Business Effectiveness, Client Service, Communication, Detail-Oriented, Electronic Records Management (ERM), Process Improvements, Relationship Management, Teamwork