Job Posting Title

System Analyst

Job Category

Systems Engineering

Language Requirements

English / Anglais

Flexible Work Agreement Type

Posting End Date

2024-10-29

Job Grade

PIPSC-2

Pay Range

$88,191 - $110,790

Job Summary

Provide administrative support for the Microsoft Power Platform, IBM Jazz and other custom developed in-house solutions. Participate in the planning, coordination, configuration, patching, and testing of these platforms and solutions.

Job Description

What NAV CANADA offers you

• Challenging, team-oriented work environment

• Competitive compensation and flexible benefits

• Defined benefit pension plan

• Opportunities for growth and development

• Flexible work arrangements

• Diverse and inclusive workforce

Job Description

Key Accountabilities:

• Support, monitor and maintain platforms (IBM Jazz, Microsoft Power Platform, Nintex).

• Support, monitor and maintain in-house developed products and solutions.

• Analysis of current systems, including network, software, and hardware features to identify errors, risks or concerns.

• Collaborate with teams and vendors to determine and implement new system features, upgrades, or configurations.

• Build new solutions to automation operational procedures or address and fix identified issues.

• Identify and define operational process and tools required to support managed systems.

• Provide technical training and presentations of managed systems.

• Participate in and / or coordinate the design and implementation of changes and customer service enhancements.

Job Requirements

Education:

• Completion of a secondary school diploma.

• A college or university degree in technology related field

and/or relevant training and experience

Experience:

• Minimum 2 years professional experience supporting, monitoring, and maintaining platforms and applications.

• Minimum 2 years professional experience with monitoring, administering, and configuring networks and servers.

• Minimum 2 years professional experience administering and configuring operating systems such as Linux and Windows servers.

• Minimum 2 years professional developing operational automations (automating admin tasks and procedures).

• Minimum 2 years of database expertise (DB administration and creating complex queries).

• Experience writing technical specifications and operational procedures.

• Experience working on projects, defining functional and non-functional requirements and participated in the design/implementation/deployment of technical solutions.

• Experience with IBM Jazz ELM would be an asset.

• Experience with Microsoft Power Platform, Dynamics or SharePoint would be an asset.

Knowledge:

• Thorough knowledge of monitoring and maintaining systems to ensure interoperability, reliability, security.

• Knowledge of various database platforms.

• Knowledge of Change Management and Quality Management processes and guidelines.

• Knowledge of SDLC processes.

• Knowledge of emerging trends and practices in constantly changing technology environment.

• Knowledge in various technologies including hardware and operating systems, active directory (or similar), middleware and cloud technologies, web applications, and reporting tools.

Abilities:

• Excellent testing skill.

• Excellent troubleshooting skills.

• Able to engage the team, voice opinion and collaborate on a solution.

• Able to identify problems and provide solution recommendations and expert advice in area of specialization.

Personal Suitability:

• Establish and communicate common goals and direction for team as required.

• Seek out new avenues for building internal and external relationships.

• Maintain positive relationships with key customers, suppliers, etc., who have a significant impact on the success of the organization.

• Verbal and written communication skills.

Working conditions:

• This position is based at the Ottawa TSC but may be eligible for a flexible work arrangement.

Note:

*As part of the PIPSC competitive process, you are required to fill out the Statement of Qualifications Application (SOQ) form. You can expect to receive it from the Talent Acquisition Advisor via e-mail and will be provided with 5 days to complete the form. If you do not complete the SOQ form within the prescribed timelines, we will consider that you have withdrawn from the competition.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

We thank all applicants for their interest; only those selected for an interview will be contacted.

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