Technical Support Engineer

Campusworks, inc.

Country: United States of America

Location: Monmouth, Illinois

Time Type: Full Time

Posted On: October 16, 2024

Monmouth College is prioritizing innovation and technological advancements. The college’s new president has made Digital Transformation one of the pillars of its Strategic Plan.  This offers a distinct opportunity for a Technical Support Engineer to make significant contributions and experience unmatched professional development.  We are seeking a collaborative Technical Support Engineer ready to take their career to the next level. Our client college recently upgraded its entire server, data storage, switching and wireless infrastructure.  More investments in new laptops and classroom technology are planned for the coming year.  Bring your passion for customer service and positive attitude toward change management to help improve processes while increasing your technical acumen and troubleshooting skills.
 
The Technical Support Engineer will support the components of the academic and administrative technology infrastructure.  This position reports to the Chief Information Officer and works collaboratively across the IT department to consistently deliver exceptional service to our client. This position will work with a variety of networks, servers, and desktop platforms.  The duties will adjust to match the technology portfolio and project workload.  The work for this position will be performed at the client’s site.

Location: On-site