Dispatcher

FOX FACTORY

Country: United States of America

Location: US, MI, Coldwater

Time Type: Full time

Posted On: October 16, 2024

What We Do

FOX Factory designs, engineers, manufactures and markets performance-defining products and systems for customers worldwide. Our premium brand, performance-defining products and systems are used primarily on bicycles, side-by-side vehicles, on-road vehicles with and without off-road capabilities, off-road vehicles and trucks, all-terrain vehicles, snowmobiles, specialty vehicles and applications, motorcycles, and commercial trucks. Some of our products are specifically designed for and marketed to a variety of leading cycling and powered vehicle original equipment manufacturers ("OEMs"), while others are distributed to consumers through a global dealer and distribution network. Fox Factory Holding Corp. is the holding company of FOX Factory, Inc. and is publicly traded (FOXF) on Nasdaq. 

Why you should join us

Not only do we provide competitive wages, you will also have access to great benefits and employee

discounts. But more importantly, it’s a fun environment where we truly enjoy working as a team and

bringing great products to our customers!

If this sounds like something you would love to do, and a place you want to be a part of, get in touch

with us by submitting your application. We look forward to hearing from you!

Position Summary:

Reviewing and distributing work orders to Shipping Floor conferring with Shipping Supervisor to determine progress of work and completion times.

Position Responsibilities:

  • Dispatch tickets to floor on a daily basis.
  • Maintain dispatch log for accuracy.
  • Invoicing process including, tripping, logging and ship confirm.
  • Dock assistance; driving, wrapping, banding and tagging skids.
  • Assist UPS; pull orders as needed.
  • Pull Freight orders as needed.
  • Assist Customer Service Technicians as needed.
  • Other duties as assigned


 

Specific Knowledge, Skills, Abilities and Competencies:


Effective time management, organizational and planning skills are essential
Critical thinking, decision making and problem-solving skills
Ability to work within a team or independently as needed
Strong written and verbal communication skills
Detail oriented and ability to multi-task in a fast-paced environment
Computer experience with MS Office

Competencies:

  • Customer Mindset: Exceptional customer experience is primary focus while performing job duties. Quality is a top priority.
  • Adaptability & Innovation: Proactively and willingly adapts to changing business needs and conditions and presents creative and fresh ideas on how to solve problems, gain efficiencies and improve quality.
  • Relationship Building: Builds constructive working relationships characterized by a high level of inclusion, cooperation and mutual respect. 
  • Accountability: Takes personal responsibility for the quality and timeliness of work and strives to exceed requirements.
  • Decision Making and Judgment: Makes timely, informed decisions that take into account the facts, goals, constraints and risks.
  • Talent Development (Self and Others): Displays an ongoing commitment to learning and self-improvement; making an effort to acquire new knowledge or skills associated with job responsibilities. Willingness to work with others and coach/teach in effort to develop and support other employees’ development.

Position Qualifications:

Education: HS graduate or equivalent

Experience: 1+ years of prior warehouse shipping experience

Experience in shipping scheduling environment preferred

Work Environment and Physical Requirements:
 

Work Environment and Physical Requirements:

Warehouse Environment

Activity
Constantly - 6+ hours: Stand, Walk, Twist/Turn, Stoop/Bend, Squat, Kneel
Repetitively – 6 + hours: Lift to 75 lbs., team lift up to 110 lbs.
Occasionally - 1 to 6 hrs.: Reach above shoulders.

Vision abilities required to validate and enter data on computer.

Disclaimer:  This list does not represent all physical demands.  Descriptions are representative of those that must be met by employee to successfully perform the essential functions of the job.  Reasonable accommodation may be provided to enable individuals with disabilities to perform the jobs’ essential functions.

Note:  

FOX provides equal employment opportunities for all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, gender identity, sexual orientation, marital status, religion, age, physical disability (including HIV and AIDS), mental disability, results of genetic testing, or service in the military, or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.  We base all employment decisions –including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, layoffs, terminations and social/recreational programs – on merit and the principles of equal employment opportunity. 

Fox offers an excellent compensation package and wide-ranging opportunities for professional development.  Medical, Dental, Vision, Health Spending and Dependent Care Savings Accounts, Disability and Life Insurance benefit programs are available, as is a 401k plan with employer matching.  Eligibility for all benefit programs is defined by the applicable plan document or employee handbook.