Conference & Meeting Coordinator
Cooley
Country: United States of America
Location: Reston
Time Type: Full time
Posted On: September 28, 2024
Cooley is seeking a Conference & Meeting Coordinator to join the Office Services/ Facilities department.
POSITION SUMMARY: The Conference & Meeting Coordinator is responsible for helping to oversee the systems and processes of day-to-day functions for catering and meetings, all with an eye towards exceptional customer service to clients and guests. They will coordinate with the Guest Services team and other departments in overseeing the seamless operation of the conference center and meetings, both onsite and offsite. Specific duties include, but are not limited to, the following:
POSITION RESPONSIBILITIES:
Catering
Place food orders for meetings and special events. Monitor food services to ensure on time delivery and setups.
Coordinate with food services selection of menu options.
Coordination
Coordinate with Guest Services staff daily on logistics for scheduled meetings and catering.
Coordinate check-in and food tables for special events and roundtables.
Coordinate staffing with Event Planner or Operations Manager.
Meetings / Special Events
In conjunction with the marketing department as appropriate, coordinate special office events. This may include scheduling, catering, decor, staffing, entertainment, operations and materials.
Review, approve and process invoices related to conference center, events and on-site vendor.
Develop objectives for each meeting and special event, ensuring adherence to budget. Prepare formal post-event analysis, including final attendance numbers, budget summaries and client and attorney feedback.
Review and develop standard layouts for meetings.
Oversee meetings and special events, and act quickly to resolve problems.
Assist in planning meetings and special events with attention to budget and time constraints.
Ensure all contracts and certificates of insurance are in order for all meetings and special events (excluding those managed by marketing). Work with HR on COI requests.
Other meeting planning logistics as needed.
Scheduling
When necessary, schedule conference rooms, catering, and equipment. Work closely with facilities staff and local Information Services (IS) to ensure meetings are setup as planned. Respond promptly to resolve issues with excellent customer service.
Ensure that client contact information and invitee lists for events are entered in EMS.
Technology
Work with IS and maintain updates in EMS.
Coordinate meeting AV equipment and zoom connections with IT.
Other
Exercise care in the course of work to prevent injuries to oneself and co-workers.
All other duties as assigned or required.
SKILLS & EXPERIENCE:
Required:
Available to work overtime, as required, which may include weekends and/or evenings.
After orientation at Cooley LLP, exhibit proficiency in Microsoft Word, Excel, Outlook and other Cooley applications.
Strong knowledge of EMS.
Excellent telephone skills; previous experience with office equipment required.
High school diploma or equivalent.
5+ years' relevant experience.
Preferred:
Previous computer/typing experience.
Prior receptionist/concierge desk experience.
Experience in a law firm.
COMPETENCIES:
A proven record of accomplishment with organizing successful events.
Pleasant and professional demeanor with clear speaking voice.
Possesses a reliable and cooperative manner, a "can do" attitude and who demonstrates resourcefulness.
Ability to work well with clients, support staff and attorneys without supervision.
Excellent organizational skills, competent in vendor management and problem solving abilities.
Ability to work well under pressure and perform repetitive tasks.
Excellent follow-up skills and attention to detail.
Ability to handle customer complaints in an effective and tactful manner.
Punctual
Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices. EOE.
The expected hourly pay range for this position with a work schedule of 40 hours per week is $26.50 - $32.50 ($55,120.00 - $67,600.00 annually). Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate.
We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 20 days of Paid Time Off (“PTO”) and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.