Sr. Technical Program Manager, Search & Discover
ZILLOW
Country: United States of America
Location: Remote-USA
Time Type: Full time
Posted On: September 27, 2024
About the team
Are you passionate about revolutionizing the way millions of people discover their dream homes? At Zillow, our mission is to give people the power to unlock life's next chapter.The Search & Discover Experience engineering organization at Zillow is at the forefront of creating world-class search experiences across iOS, Android, and Web. Our team focuses on developing intuitive search functionalities, personalized recommendations, and seamless navigation to help users find their perfect home across both mobile and web platforms. We collaborate with product managers, designers, data scientists, and researchers to tackle complex engineering challenges and build innovative products that redefine the real estate search experience.
We employ innovative technology and data-driven insights to continuously test, iterate, and improve our products, ensuring an unparalleled user experience. Our goal is to create a cohesive, comprehensive, and integrated search experience that connects buyers, renters, and dreamers with their next home, empowering them with accurate information and a delightful journey. Additionally, we are empowering real estate agents to better assist their clients.
As we strive to be the world's most trusted and comprehensive real estate marketplace, we need your expertise and support. Join us in reshaping the future of home search by contributing to a dynamic team that values innovation, collaboration, experimentation, and hands-on problem-solving.
About the role
As a Senior Technical Program Manager (TPM), you will collaborate with the Senior Director of Software Engineering and work alongside peers, including Managers, Senior Managers, Directors, and Senior Directors across various teams, to drive key initiatives. Our engineering organization consists of five teams with approximately 30 engineers, ranging from junior to senior levels, dedicated to revolutionizing how users search and find their perfect home.
In this role, you will:
- Support multiple engineering and product teams within the Search & Discover Experience organization, facilitating the development of innovative tools, systems, and applications.
- Collaborate closely with engineering teams across the Customer Engineering and Services (CES) organization, including Shopping, Growth, Mobile & Web Platform teams, Customer AI, and Rentals.
- Manage the lifecycle and execution of critical initiatives, ensuring seamless collaboration between teams and effective communication across functions.
- Develop standard methodologies for improving operational efficiencies and customize program management processes to align with the specific requirements of the team.
- Drive large-scale programs to achieve organizational goals, maintaining and reporting on program status, and identifying risks and opportunities.
- Engage with leadership effectively and propose enhancements to system architecture and technical designs, focusing on workflows, APIs, runtime characteristics, and quality support requirements.
- Act as a strategic partner to the Search & Discover leadership team, challenging our thinking while supporting execution.
Responsibilities:
- Manage complex, multi-functional technology initiatives at both tactical and strategic levels.
- Assess risks, anticipate bottlenecks, balance business needs versus technical constraints, and refine scope for timely project delivery.
- Proactively identify and mitigate challenges and risks in technical strategies and program execution.
- Independently create and deliver functional specifications or frameworks to ensure successful project execution.
- Recommend improvements to system architecture and technical designs within the program domain.
- Advance strategic visions for technical-led initiatives and drive innovation within the organization.
Who you are
- You bring 5+ years of demonstrated experience in software program management, including leading significant multi-functional projects in mid-large size companies.
- You possess a solid understanding of current web development technologies, distributed architecture, and agile development methodologies. Mobile experience is a plus.
- You excel in clear and concise communication with teams and collaborators and have strong listening skills.
- You demonstrate exceptional organizational and time management skills, capable of handling multiple priorities in a fast-paced environment.
- You are proactive in problem-solving, identifying, and mitigating challenges early on.
- You quickly assimilate Zillow Group’s values, structure, and technical landscape.
- You excel at quickly establishing trust and collaboration with collaborators and team members.
- You have a strategic mentality, aligning short-term priorities with organizational goals, and continuously seek to improve processes.
- You excel at influencing and acquiring agreement from collaborators for initiatives and strategies.
Get to know us
Zillow is reimagining real estate to make home a reality for more and more people.
As the most-visited real estate website in the United States, Zillow® and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you're in, you will play a critical role in making home a reality for more and more people.
Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and . These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. We’re also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But don’t just take our word for it. Read recent reviews on and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees’ Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME list.
Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.
Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.