Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for facilitating the successful, on-time, high quality delivery of various product development activities by leading and coaching one or more delivery teams. Plays a key role in allowing the company to meet stated objectives and continuously learning how to be more responsive to rapidly changing business conditions through the ongoing application of principles and practices of multiple agile frameworks, primarily scrum. Possesses a solid understanding of how scrum and other agile frameworks work to deliver business value and how various practices can and should evolve. Serves as the on-scene expert and not only understands these concepts, but is able to articulate their value and the dynamics of using one or more of them.

Job Description

What you will do

• Work with cross-functional teams - made up from Product Leads, UX & UI, Developers and Testers - supporting them to take ownership for their processes and outcomes
• Coach the team to improve efficiency and quality by inspecting and adapting their ways of working with Agile and Lean practices
• Work with Product & Tech Leads to support the review and management of delivery roadmaps and product backlogs
• Have an open and practical approach to:
  • Planning and delivery
  • Monitoring progress
  • Reacting to change
  • Co-ordinating with other teams where there are dependencies
  • Reporting on the team’s progress to stakeholders
• Take part in or facilitate important team meetings (for example, planning & retrospectives) – encouraging honest discussion and decision making, making sure everyone takes part, and supporting with the resolution of any disagreements
• Remove - or support the team to remove - blockers and wasted effort to maintain a sustainable flow of work
• Build a safe and supportive environment where problems can be raised without fear of blame, retribution, or of being judged
• Regularly inspect the team’s performance and identify areas to improve
• Use Agile metrics to monitor progress and share those learnings with the team
• Get involved in the Agile community within the department by attending meetings and sharing your knowledge
• Work with teams in different time zones to achieve common goals

What you will bring

• 4+ years practical experience of working within a software delivery team as a Scrum Master or Agile Coach
• Strong communication and interpersonal skills with an ability to connect with people – an influencer and positive role model
• You’ll be a self-starter with enthusiasm for Agile delivery, while focusing on outcomes.
• You’ll be able to keep a motivational mindset whilst focusing on several tasks
• You’ll have a proven track record of using data to inspect and adapt processes, with teams of different levels of maturity
• You’ll be proactive and flexible, with excellent facilitation and coaching skills
• You’ll have proficiency with a project management tool like JIRA or similar tool

Core Responsibilities

• Responsible for the planning and facilitation of standard meetings to include; backlog preparation, iteration planning, retrospectives, iteration reviews and daily stand-ups.
• Engages with any needed business entity to help remove obstacles to his or her teams being able to deliver on stated goals and helps to negotiate working agreements.
• Contributes to the agile community within and outside of Comcast in order to better understand how to be effective in the role and apply experiences of other in improving team performance.
• Engages and assists the product owner to ensure that work requests are properly articulated, prioritized and detailed.
• Works to identify blocked or stalled stories and assists the team in learning to resolve the issues or assists getting resolution.
• Provide training to new team members regarding agile process.
• Ensures that scrum framework is utilized in a manner consistent with the corporate framework.
• Dedicated to continuous process improvement through feedback loops, coaching, retrospectives and individual improvement.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

5-7 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.