Current ENMAX employees are encouraged to apply through their internal Workday access.

Posted: September 5, 2024

Closing Date:  September 19, 2024

Position Type: Permanent

Union: CUPE

The IT Technical Business Analyst will be responsible for providing Technical Business Analysis support for the Enterprise IT Project Management Office (EPMO).  The EPMO supports the IT Executive Committee (ITEC) in the planning and governance of IT Portfolios delivered across ENMAX Power, Energy and Corporate business units. It is critical this position has the right skill set and knowledge from both a Business and Technical perspective to complete expected deliverables across the business units. 

This role is responsible for both strategic and tactical level work collaborating with the business and technology teams to produce detailed business cases and helping to assess the correct selection of process given the strategic fit utilizing a methodology for project prioritization.  Additionally, tactical deliverables related to the execution of specific projects in the portfolio will also be included within the expected work to be performed. The IT Technical Business Analyst will have the level of experience and expertise required to engage in Business Analysis best practices development initiatives and will provide thoughtful leadership and familiarity with proven solutions that support business and technical objectives.

Major Responsibilities:

• Strategic, Project Portfolio Specific:

  • Oversee the collection of information and the writing of Business Cases as they relate to the various potential projects and apply a scoring methodology which allows the potential projects to be scored and ranked.

  • Provide governance of business case writing processes, ensuring they are followed and completed to the IT EPMO standard.

  • Provide support and guidance to contract business analysts, ensuring effective onboarding and quality deliverables through defined best practices.

  • Establish and maintain influential relationships with team members both internal to the EPMO and external, including technical staff and Business contacts.

• Project Specific:

  • Lead and facilitate workshops for eliciting, analysis, and documentation of business and functional requirements from various stakeholders

  • Listen, translate, simplify (or detail out) and communicate business requirements to capture buy-in from all stakeholders.

  • Research, develop and prioritize technical requirements translated from business requirements, work with Technical Analysts, Solution Architects, and technical development teams to ensure that they are accurately reflected in solution design and deliverables.

  • Produce and maintain business process flow and system data flow map

  • Lead and facilitate workshops for stakeholder analysis, support and execution of testing strategies, user acceptance testing, as well as training and communication plans

  • Support or act as Test Lead and ensure test strategies, test cases and test scenarios are comprehensive and validate the solution based on the captured requirements.

  • Conduct business process modeling and generate applicable scenarios for the technology functionality testing team.

  • Work with training team to document system scenarios and identify roles impacted to help develop a transition to operations (TTO) and change management plans.

Education Required:

• Undergraduate degree in information systems, computer science, financial management or equivalent

• Accredited Business Analysis certification (IIBA accredited)

Qualifications & Experience:

• Minimum of 10 years working experience in information technology and business analysis

• Minimum of 5 years working experience in technical business analysis and full systems development

• Demonstrated knowledge and ability in the analysis of business and functional requirements and best practices.

• Strong understanding of technology service delivery, project and applications management, the software development lifecycle, systems development methodologies, system design and testing methods

• Good understanding of organizational strategy, project strategic alignment, and project backlog prioritization

• Solid knowledge of relevant technology concepts (e.g. client-server, relational databases, cloud and web-based architectures, application stack)

• Strong facilitation and presentation skills, with the ability to present material to various audiences.

• Must have a solid working knowledge of Business Intelligence concepts (e.g. reporting, querying software, OLAP, spreadsheets, dashboards, and data mining)

• Demonstrated ability to effectively facilitate meetings, brainstorming sessions and consensus building activities

• Basic Knowledge of implementation and configuration of enterprise systems such as CRM, or ERP

• Experience delivering or working in Agile projects

Competencies:

• Team player with strong listening, verbal and written communication skills

• Detail-oriented individual with the ability to quickly assimilate and apply new concepts, business models, and technologies.

• Ability to effectively influence and lead multiple levels of an organization through functional boundaries.

• Strong organizational and time management skills to effectively manage competing demands from various stakeholders with tight timelines

• Demonstrated ability to think logically, problem solve, and analyze application and business process requirements, then accurately convert them to design specifications

• Prioritize and lead multiple initiatives in parallel and act as a change agent

• Analyze, facilitate, model and organize information to reconcile conflicts, elicit and communicate requirements, and distinguish solution ideas from business needs

Did we mention the ENMAX Advantage?

We offer competitive compensation including a comprehensive flexible benefits program, non-downtown location that includes great building amenities such as free onsite fitness facility with programming geared to employees needs, onsite child care centre (upon availability, offered from our ENMAX Place location 141 – 50 Ave. SE), free parking and much more. If you share our values and would like to make a difference with your career, join the team and see where the ENMAX possibilities can take you.

Salary: Technical Service Analyst, Level C (Current CUPE 2024 rates) 

$103,911.44 - $110,418.31 - $116,905.33 - $123,412.20 - $129,889.22

ENMAX Values – Safety, Integrity, Accountability, Service, Teamwork, Agility, Innovation

Location:  This role will be part of our hybrid (home and office) work force with office workspace located at ENMAX Place (141 - 50th Avenue SE, Calgary, AB). You will work from home on Mondays and Fridays and in the office on Tuesdays, Wednesdays and Thursdays.

Note: 

• Initial interviews may be done virtually as well as parts of our on-boarding and job training may be completed remotely.

• If we can provide an accommodation or adjustment to make the process more accessible for you, please let us know. ENMAX welcomes all qualified applicants to apply and is committed to a safe and respectful workplace. It is our aim to have a workplace which is inclusive and values safety, diversity, personal integrity, respect for individual differences, and encourages ownership and accountability for our actions.

• Every ENMAX employee is responsible to take reasonable care to protect the health and safety of themselves, of all other workers, and of the public.  Each employee must become familiar with safety procedures and rules applicable to their job and are required to follow them while working at ENMAX.

• Must be legal to work in Canada and requires the successful completion of a criminal background check.  Two pieces of valid Government issued ID will be required. 

In the spirit of reconciliation, we respectfully acknowledge that we live and work on the traditional lands of Indigenous Peoples. ENMAX headquarters is in Calgary, Alberta, the traditional territory of the Blackfoot Confederacy, comprised of the Siksika, Kainai, Piikani, and Amskapi Piikuni Nations; the Tsuut’ina Nation; and the îyârhe Nakoda Nations of Chiniki, Bearspaw, and Goodstoney, and home to the Métis Nation of Alberta, as well as many diverse Indigenous people who have made the city their home. We are committed to strengthening relationships with Indigenous Nations and peoples in all communities where we operate, through respect and collaboration.

Please visit our to learn more about other opportunities at ENMAX Corporation.

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